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Quality Issues

New Here ,
Jan 16, 2024 Jan 16, 2024

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Aslam and Akuaku creator or iage providers are chaeting with the customer of Adobe by providing low resolution paid pictures

 

Bug Unresolved
TOPICS
Licensing Regret

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correct answers 1 Correct answer

Adobe Employee , Jan 17, 2024 Jan 17, 2024

@Ravinder34843797e4tr Sorry you are experiencing this. We will submit the asset to out content team for review.
I couldn't find any purchase record under your current account. To get a refund on the credits you have spent, pelase contact customer support to get a ticket recorded, or send me your purchase account via private message here. 

Thanks,

EB

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4 Comments
New Here ,
Jan 16, 2024 Jan 16, 2024

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Image #588176373 by Akuaku and #653711573 and #653723726 image by Aslam are so bad that my buyer outrightly rejected all the images as they were of bad quality and having too low resolution, How to approach to them  to have my money back or other wise provide me good images Thanks,[Moderator deleted private information. Please do not post private information like e-mails and phone numbers]

 

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Community Expert ,
Jan 16, 2024 Jan 16, 2024

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You've posted to a thread nearly a year old. It will probably be seen, but you should have started a new thread regarding these issues. Also, you should never include personal information such as your email address when posting here.

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Community Expert ,
Jan 16, 2024 Jan 16, 2024

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You posted in the wrong forum for that, besides hijacking an unrelated thread. I will move your post to the correct forum. @Contributor1 will check your claims and eventually refund you the credits.

ABAMBO | Hard- and Software Engineer | Photographer

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Adobe Employee ,
Jan 17, 2024 Jan 17, 2024

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@Ravinder34843797e4tr Sorry you are experiencing this. We will submit the asset to out content team for review.
I couldn't find any purchase record under your current account. To get a refund on the credits you have spent, pelase contact customer support to get a ticket recorded, or send me your purchase account via private message here. 

Thanks,

EB

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