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rianwicaksono
New Participant
June 4, 2019
Question

Account validate issue

  • June 4, 2019
  • 2 replies
  • 323 views

hello there, I really worried about my contributor account. I‘ve became author since 2015, and my mistake is violate COPYRIGHT code of conduct. I uploaded file with violation. is there a way to get my account back ? I’m very sad, my hardwork, my money, my time Is disappear if my account on hold.

please help me  

This topic has been closed for replies.

2 replies

jacquelingphoto2017
Adobe Expert
June 5, 2019

Hi Rianwicaksono,

I'm sorry, but you need to communicate directly with Adobe using the "Contact Us" or reply to the e-mail you got. We are unable to help you via any of the forums.

Regards

JG

rianwicaksono
New Participant
June 5, 2019

I’ve send my problem using “Contact Us” also reply email I got,The email inform me my account is closed. But I need tolerance & help to solve my case, I’m afraid If my account Will be Closing because my money and work will disappear.

Abambo
Adobe Expert
June 5, 2019

Hi,

as Jacquelin told you, there is nothing we can do here. Experience shows, that Adobe responds to Contact us requests and you need to check your spam folder.

Regards,

Abambo.

ABAMBO | Hard- and Software Engineer | Photographer
rianwicaksono
New Participant
June 5, 2019

Please help me   ,