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New Participant
October 9, 2023
Answered

account validations status issue.

  • October 9, 2023
  • 3 replies
  • 785 views

Hello Dear I need your help. I'm old contributor with adobestock. My account has validations status issue. I don't know why my account has been blocked. I have exclellent sales in freepik, shutterstock, adobestock and pngtree. I'm professional vector artist.

I'm just requesting to unblock my account. I have never tried to break the rules. If I have any voilation that must be unintentionally or mistakenly. Please help me. I have sent an email but I didn't get a reply. 

    This topic has been closed for replies.
    Correct answer Abambo

    If your account has been suspended, there is nothing that this community of peers can do for you. You will need to contact Adobe contributor support via the link at “Contact us”. Adobe will answer via e-mail, so watch your spam folder. The answer may take some time, depending on the workload of contributor support and the complexity of the investigation. So be patient and do not spam the contributor support.

    3 replies

    Abambo
    AbamboCorrect answer
    Adobe Expert
    October 9, 2023

    If your account has been suspended, there is nothing that this community of peers can do for you. You will need to contact Adobe contributor support via the link at “Contact us”. Adobe will answer via e-mail, so watch your spam folder. The answer may take some time, depending on the workload of contributor support and the complexity of the investigation. So be patient and do not spam the contributor support.

    ABAMBO | Hard- and Software Engineer | Photographer
    Jill_C
    Adobe Expert
    October 9, 2023

    You are not addressing Adobe directly in this forum. The members of this community cannot help you to restore your account. You must reply to the "contact us" link on your account page and wait for Adobe to reply.

    Jill C., Forum Volunteer
    skyartsAuthor
    New Participant
    October 9, 2023

    Okay Thank you !!  

    kglad
    Adobe Expert
    October 9, 2023

    in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

    p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post if it helps you get responses.



    <"moved from using the community">
    skyartsAuthor
    New Participant
    October 9, 2023

    Sorry, I didn't get your point. I'm not allowed to post here?

    kglad
    Adobe Expert
    October 9, 2023

    i moved your post to "stock contributors"