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MbtF Vidéos
Inspiring
October 23, 2022
Question

Adobe Stock does not recognize me as a Contributor when importing my first file

  • October 23, 2022
  • 3 replies
  • 531 views

Hi,

 

When I want to export my file by Premiere Pro, A Stock asks me to log into my contributor account.

But my account is already open.

I log back in, but then, A Stock tells me I don’t have a contributing account.

 

This is the first time I try to export a file in A Stock.

What's the problem ?

 

Thank you for your answers.

 

Cordialement

 

[Moderator moved the thread to the correct forum]

 

 

 

This topic has been closed for replies.

3 replies

Abambo
Community Expert
AbamboCommunity Expert
Community Expert
October 31, 2022

See here the thread from 2021: https://community.adobe.com/t5/stock-contributors-discussions/unable-to-login-adobe-stock-to-export-videos-from-premiere-pro/td-p/12212128

ABAMBO | Hard- and Software Engineer | Photographer
M
MbtF VidéosAuthor
Inspiring
November 1, 2022

 

Thank's Alambo and Jill_C.

 

Ok, I finally have my answer: Adobe has deconnected indefinitely this function.

 

MatHayward • Employé Adobe , Aug 03, 2021

Exporting directly to Stock from Premiere Pro has been disabled indefinitely. This was a result of the transition from FTP to sFTP. We apologize for any inconvenience.

 

Kind regards,

 

Mat Hayward '' 

 

So, hello FileZila . . .

 

Premiere Pro 15.4.5

 

 

    Abambo
    Community Expert
    AbamboCommunity Expert
    Community Expert
    October 24, 2022

    Best is always to tell us, when you have a problem, your OS and version (as exact as possible, "the latest" is not an exact version number) and your software and version (same rules). 

     

    It is also useful, to add screenshots.

     

    Exporting directly from Premiere Pro to Adobe stock has been defected now for a while, as Adobe switched to a more secure transfer. You should export your file to the disk and transfer using an FTP tool like Filezilla.

    ABAMBO | Hard- and Software Engineer | Photographer
      M
      MbtF VidéosAuthor
      Inspiring
      October 31, 2022

      Yes, there is a function in Premiere to export files to Adobe Stock. ( see the screenshot )

       

      I contacted the French support then the English support, they did not tell me that this export function did not exist with Premiere.
      But they could not find the solution to the problem.

      I must contact an other support.

       

      Finally I exported this first file with FileZilla without problem.

      But I want to know if I can export directly from Premirer or not.

      Wait and see.

       

      Mac OS Mojave 10.14.6 on MacPro 5.1, RAM 96Go, Radeon RX 590 8 Go, Premiere Pro 15.4.5.

       

      Jill_C
      Community Expert
      Jill_CCommunity Expert
      Community Expert
      October 31, 2022

      Is it possible that you are using 2 different email accounts for Premiere and Adobe Stock?

      Jill C., Forum Volunteer
      Jill_C
      Community Expert
      Jill_CCommunity Expert
      Community Expert
      October 23, 2022

      It appears that uploading via Premiere Pro is not supported. Here is the Help page for how to upload your files:

      https://helpx.adobe.com/stock/contributor/help/uploading-content.html

      Jill C., Forum Volunteer
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