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Calendar in vector file

Community Beginner ,
Dec 29, 2024 Dec 29, 2024

How can I upload a calendar template?

It's about one year that I am trying to upload the vector file I made, but they are always rejected.

There is an exaple attached.

I can't understand why, because in the past some other file have been correctly uploaded and after also bought.

Thank you!

F.D.

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correct answers 1 Correct answer

Community Expert , Dec 30, 2024 Dec 30, 2024

As soon as you could upload and submit the asset, you do not have an upload error. And if it gets returned with a “quality issue” you should check your assets for quality errors. You need to address the issues and then you can try again.

 

Check your assets for quality issues and if you can't find them, post the asset here as an Adobe Illustrator file (if you can't upload the .ai file here, rename it to a .pdf. That should work).

 

But as I said in my prior post: if you added the pictures of the

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Community Expert ,
Dec 29, 2024 Dec 29, 2024

You can't upload templates. You can only upload Adobe Illustrator files, EPS files or SVG files. 

 

If the calendar has been rejected, you will need to check the rejection reason. Post it here (only the title) and we may know where to look. 

 

One thing that I saw: embedded pixel graphics are not allowed in vector assets. 

ABAMBO | Hard- and Software Engineer | Photographer
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Community Beginner ,
Dec 30, 2024 Dec 30, 2024

Thank you for your reply. I've uploaded the vector file several times during the last year: ai, svg, eps. Always via ftp. Some times also whit a jpg for the preview. Anyway the last time the reason in "quality problem"

The raster part of the file is only for the preview.

I couldn't find a detailed instruction for preparing and upload the file in the right way.

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Community Expert ,
Dec 30, 2024 Dec 30, 2024

As soon as you could upload and submit the asset, you do not have an upload error. And if it gets returned with a “quality issue” you should check your assets for quality errors. You need to address the issues and then you can try again.

 

Check your assets for quality issues and if you can't find them, post the asset here as an Adobe Illustrator file (if you can't upload the .ai file here, rename it to a .pdf. That should work).

 

But as I said in my prior post: if you added the pictures of the cats, you will get refusals, as pixel images embedded in a vector file are not allowed. 

 

BTW: using a ZIP file to add a raster image as a preview image is no more required and the JPEG file simply gets ignored. Anyhow, ZIP files are no more accepted.

ABAMBO | Hard- and Software Engineer | Photographer
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Community Beginner ,
Jan 01, 2025 Jan 01, 2025

Thank you for your help, I thik the mistake happen because a few time before I've uploaded a file with raster object and it was accepted and after also selled.

Anyway I attached the file .pdf file, and now I think it's enought to remove the raster object, is it?

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Community Expert ,
Jan 01, 2025 Jan 01, 2025

If you had an asset with an embedded raster image accepted, you were lucky. If it sells and nobody complains, that's good. It probably won't be removed by now, but that may happen. 

 

The instructions are clear: do not include raster objects like photos. Remove them from the calendar, keep only placeholders, like "insert your picture here". When I'm looking at the pictures, I see low resolution pictures with a lot of compression artefacts. The buyer needs to add their own cat pictures. Well, obviously, for 2025 it is too late, you should recycle this for 2026 now. May be your cat images are originally of good quality, so you may be able to sumbit them as photos.

ABAMBO | Hard- and Software Engineer | Photographer
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Community Beginner ,
Jan 01, 2025 Jan 01, 2025
quote

If you had an asset with an embedded raster image accepted, you were lucky. If it sells and nobody complains, that's good. It probably won't be removed by now, but that may happen. 


By @Abambo


Now I understand! However I'll do as you suggest. Thanks!

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Community Expert ,
Jan 01, 2025 Jan 01, 2025
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You're welcome. 

ABAMBO | Hard- and Software Engineer | Photographer
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Community Expert ,
Dec 30, 2024 Dec 30, 2024

Preview images are generated automatically. Don't concern yourself with them.

Focus on the submission requirements for Vector Graphics (.ai, .eps or .svg).

 

Nancy O'Shea— Product User, Community Expert & Moderator
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Community Beginner ,
Jan 01, 2025 Jan 01, 2025

thank you!

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