I have been having difficulty uploading image files (JPG) using Filezilla. I am using the most up to date Version of Filezilla. I have read Adobe's instructions on the information I need to input. I am getting an error in Filezilla: Authentication Failed, Critical Error, Could not connect to server. I have input the Host and Username given to me by Adobe in my account. Password is correct. Can't think of what else could be the problem?
If authentification is the problem, then you cannot connect. I can't say what is wrong, as you do not publish your settings (with private data redacted), so that those can be checked. I can, however, say that it works.
Still having problems uploading via FileZilla.
Message received from them:
Status: Connecting to sftp.contributor.adobestock.com...
Status: Using username "201544908".
Status: Access denied
Error: Authentication failed.
Error: Critical error: Could not connect to server
This is what I have in Site Manager:
Protocol: SFTP: SSH File Transfer Protocol
Logon Type: Normal
User Number: I pasted in the # provided by Adobe
Is there something that needs to be changed:
Your password is also Adobe provided.
1) my old config
2) a freshly generated password.
The other tabs are blank (default).
Ok, now it's working. I misunderstood the Password, I was using my account login password. Didn't realize Adobe created a special password for FileZilla. Thanks for clarifying that for me.
Please keep in mind that this password changes from time to time. When you get authentification failed, then you need to generate a new one.