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Colobus
Colobus
Participating Frequently
September 19, 2017
Answered

Deleting image from "In review" tab bug

  • September 19, 2017
  • 2 replies
  • 2248 views

Hi,

When I try delete image that is in "In review" section (select the image, press "delete file" link) wrong image is deleted.

And one more problem: In "Sales" tab there is "Invalid date" instead of dates.

My system is MacOs Sierra 10.12.6

Browser: Safari 10.1.2

    This topic has been closed for replies.
    Correct answer MatHayward

    i wasn't IN safari, i was using google chrome & had the same bug


    This is a known issue. You are not able to delete files pending review. Clicking the delete button on content in review only removes the first image on the page and not the selected content. Once an image has been removed, assuming it is approved you can delete it immediately from your portfolio at that time.

    Do not attempt to delete pending files. We are working with the engineers to have that button removed but for now, please ignore it.

    -Mat

    2 replies

    Colobus
    ColobusAuthor
    Participating Frequently
    November 6, 2017

    Congratulations!

    Dates work in Safari, at least now.

    One more thing - dates format is like "10/30/2017, 11:06:41 PM".

    These slashes look a bit outdated.

    twaritar3263062
    Community Manager
    twaritar3263062Community Manager
    Community Manager
    September 19, 2017

    Moving to Adobe Stock Contributors​

    Colobus
    ColobusAuthor
    Participating Frequently
    September 20, 2017

    Thank you for moving, but what about answering?

    MatHayward
    Community Manager
    MatHaywardCommunity Manager
    Community Manager
    September 20, 2017

    Images that are pending review cannot be deleted or edited. Once the file has been reviewed, if approved you can delete it from your portfolio. If rejected, no further action is required as the file won't be online.

    The invalid date message you are seeing is a known issue associated specifically with the Safari browser. The engineers are aware of it however I do not know when it will be fixed. For now, if you use a different browser you should see the dates listed as normal.

    Kind regards,

    Mat Hayward

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