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Answered

Long Delay in Review of Stock Images

Forum|Forum|2 years ago
April 20, 2023
5 replies
5360 views

As the post title says I have submitted about 93 images about 29 days ago and I haven't received any feedback. Is there any way to see if there is a hold up or issue that's causing the delay?

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Correct answer Nancy OShea

You're not alone. Everyone's wait queue is long. Nothing much you can do except wait and work on other projects.

Photos & Vectors are reviewed in order received, usually within 5 - 15 days.

Illustrations & Generative AI are taking 1 - 2 months due to the immense backlog of AI assets.

To help alleviate the backlog, Adobe Stock are imposing some limits on how many assets contributors can have in review at one time. Focus more on quality vs quantity.

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bravo six

Known Participant

Only 29 days? I have ones waiting 1 year lol

daniellei4510

Community Expert

At that point, I'd delete them and re-submit. I uploaded four image tonight (well...last night...it's 2 AM) and they were accepted within 5 minutes of being submitted, while others I've submitted weeks ago are still awaiting review.

Adobe Community Expert | If you can't fix it, hide it; if you can't hide it, delete it.

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Danieloncarevic

Participant

I haven't used any of my stock platform in a while. Few days ago I uploaded a dozen photos to a couple of them (won't mention competitor names) and they all got accepted within a day or two. However, Adobe is stating that the review process might take up to 8 weeks which is unbelievable and unacceptable.

Seems like Adobe managed to destroy a perfectly good platform in a span of just few years.

P.S. If AI content is backclogging the system then maybe... just maybe Adobe should consider separating the two so that 'normal' contrubutors uploading regular photos don't wait for millions of AI photos being generated and uploaded constantly.

Seems like there is nobofy thinking rationally over there and the result is Adobe stock becoming one of the worst platform at the moment. Quite a shame.

Jill_C

Community Expert

Review times vary by asset type, with Generative AI assets usually taking longer than other types. My photographs are usually getting reviewed within 24 hours. The "8 week" message is not specific to whatever you uploaded.

Jill C., Forum Volunteer

Nancy OShea

Correct answer

Community Expert

You're not alone. Everyone's wait queue is long. Nothing much you can do except wait and work on other projects.

Photos & Vectors are reviewed in order received, usually within 5 - 15 days.

Illustrations & Generative AI are taking 1 - 2 months due to the immense backlog of AI assets.

To help alleviate the backlog, Adobe Stock are imposing some limits on how many assets contributors can have in review at one time. Focus more on quality vs quantity.

Nancy O'Shea— Product User & Community Expert

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Moments by Patrick

Participant

I only submit photographs. No AI of any type and the wait time over the past few months has changed from one to two weeks to one month and now "up to eight weeks". This is not very good

If the bottleneck is caused by AI assets there should be a separate queue for that.

Adobe please fix this!!!

daniellei4510

Community Expert

I suspect the problem will take of itself in the weeks to come. We are already seeing fewer posts (at least it seems so to me) from people submitting AI and wondering why their images were rejected as users new to AI realize too much work is involved editing images to the point that they are up to par in terms of quality. They are moving on or giving up. Adobe has also set limits on the number of images that new users can submit to prevent people from submitting hundreds if not thousands of AI images at one time. There also seems to be changes in the review process, with some images being reviewed within 24 to 48 hours while assets submitted a couple months ago still await review. The logic behind doing so escapes us, but that's what has been happening. And with the holidays, I suspect the review process will slow down even more, at least until after January 1. But that remains to be seen. Bottom line, there is really nothing to "fix," since nothing is actually broken.

Adobe Community Expert | If you can't fix it, hide it; if you can't hide it, delete it.

Jill_C

Community Expert

The issue is that there's a huge backlog of Generative AI assets clogging the system, many of them from Contributors uploading hundreds or thousands at a time. Adobe has now limited the number that an individual contributor have in review. If your assets are Illustrations or Generative AI, you can expect a wait time of between 1 and 2 months. There's nothing you can do to hasten the process except be patient.

Jill C., Forum Volunteer

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Photo, illustration or AI?

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