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O
Oleksandr Kovinka
Participant
May 4, 2023
Question

paper money and passport photo rejected because of quality issues

  • May 4, 2023
  • 3 replies
  • 1303 views

Hello! i submitted photos that contain paper money and passport, but they were rejected because of quality issues, not because of IP.

For most i can agree with quality, but for example not sure about one i've attached. Could somebody say what is wrong with image.

This topic has been closed for replies.

3 replies

Jill_C
Community Expert
Jill_CCommunity Expert
Community Expert
May 4, 2023

Perhaps the shadowy area at the top of the frame is the issue. Easy to fix with a gradient filter.

Jill C., Forum Volunteer
O
Oleksandr KovinkaAuthor
Participant
May 4, 2023

if the real problem is quality - could be, as i don't see any other issues (sharpness, focus or exposure). I had 8 paper money photos uploaded, with and without passport, and some didn't have shadows, but all were rejected.

O
Oleksandr KovinkaAuthor
Participant
May 4, 2023

in addition to my prev comment - the reason for all 8 images is QUALITY ISSUES

K
kev Bell LRPS11467034
Participating Frequently
May 4, 2023

From just a quick look, the quality looks good to me. It would be nice to know if part of Adobe's image assessment is automated using AI. I've also had images rejected on quality which I consider good - it could perhaps be something simple like insuffient pixel count or sharpness issues, or perhaps what the AI algarithm determines as over processed (over edited). It would be good to hear from someone Adode or someone with expert knowledge on this subject.

 

I'd categorise your image as conceptual, so perhaps a reason for rejection is all the possibilities of how an image could be interpreted - Adode may prefer not to engage with a contributer about this and use 'quality' as a easy reason for rejecting an image.

T
Test Screen Name
Legend
May 4, 2023

"Adode may prefer not to engage with a contributer about this and use 'quality' as a easy reason for rejecting an image."

Generally not. Why would they bother? They can just block people they don't want to engage with, without giving a reason or appeal. But I think there may be one group affected by this: those who insist their assets are perfect and refuse to engage with the assistance available here. Obviously for such contributors, a conspiracy from Adobe is the only possible reason.

    K
    kev Bell LRPS11467034
    Participating Frequently
    May 4, 2023

    "But I think there may be one group affected by this: those who insist their assets are perfect and refuse to engage with the assistance available here."

    Having judged photographs and photo-art for well over a decade I couldn't agree more - it amazes me when photographers submit photos with dust spots, halos, jpg artifacts, noise etc., and can't accept that their images have quality problems. Personally, I'll always listen to 'constructive' criticism from photographers with a proven track record - I've learnt a massive amount by doing so. 

    Abambo
    Community Expert
    AbamboCommunity Expert
    Community Expert
    May 4, 2023

    Yes, I do not see an issue with the passport. But there is a different issue with this file…

    I would guess that it's too good.

    ABAMBO | Hard- and Software Engineer | Photographer
    O
    Oleksandr KovinkaAuthor
    Participant
    May 4, 2023

    quote from section https://helpx.adobe.com/stock/contributor/help/known-image-restrictions.html:

     

    Paper money must not be reproduced in whole but partial depictions (<75%) may be acceptable in some countries. All currency featuring the likeness of Queen Elizabeth II is unacceptable.

     

    What i see from the attached photo, 100 euro banknote could be > 75%, it's difficult to calculte it, but could be a reason. Thanks!

    Abambo
    Community Expert
    AbamboCommunity Expert
    Community Expert
    May 4, 2023
    quote

    quote from section https://helpx.adobe.com/stock/contributor/help/known-image-restrictions.html:

     

    Paper money must not be reproduced in whole but partial depictions (<75%) may be acceptable in some countries.


    By @Oleksandr Kovinka

    That could be, but that would be then a wrong refusal reason. Photoshop does not open the asset. So, it's detecting money, and that is not good. However, I do not know if that would be enough to refuse the asset.

    ABAMBO | Hard- and Software Engineer | Photographer
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