Known Participant

Question

PNG FILE UPLOAD

Forum|Forum|3 years ago
December 12, 2022
3 replies
1193 views

hello everyone, I have a problem with PNG files, when I upload them to adobe contribution and subsequently approved for sale, in the description they indicate JEPG files! Why does this happen? Also I have seen on other authors that fine PNGs are also JPG files. Can you explain how I have to correctly upload the PNG files? Thanks in advance for your answers.

This topic has been closed for replies.

RALPH_L

Community Expert

I'm not certain, but I believe PNG is not yet offered for sale and that the uploaded files are offered as JPEG with a white background. After the database is filled, the PNG files will automatically be correctly made available.

M

massimiliano24090954ekz2Author

Known Participant

I see on many authors the jpg-png files for sale, where you can download both the jpg file and the png file

T

Test Screen Name

Legend

Do they have a cutout/transparency?

M

massimiliano24090954ekz2Author

Known Participant

thanks for the quick reply, you have transparency. They are images created with Adobe Illustrated and with Fireworks, in both cases they are images with a transparent background. I would like to know how I can correctly upload PNG files without them becoming JEPGs when they are on adobe contribution for sale.

Abambo

Community Expert

I would like to know how I can correctly upload PNG files without them becoming JEPGs when they are on adobe contribution for sale.

By @massimiliano24090954ekz2

You upload a PNG file as a PNG file on the contributor site!

ABAMBO | Hard- and Software Engineer | Photographer

Abambo

Community Expert

How do you upload the file?

PNG files are offered as PNG and JPEG.

Please post a link to an asset that you uploaded as PNG.

ABAMBO | Hard- and Software Engineer | Photographer

M

massimiliano24090954ekz2Author

Known Participant

I upload the pure PNG file to Adobe Contribution, but this shows up in my sales account as a JEPG file, not a JPG-PNG.

Abambo

Community Expert

this is what i would like to know! I created the PNG file with both Adobe Illustrator and Fireworks. I take the pure PNG file and insert it directly in UPLOAD FILE, select "illustration", select for example "transport", add tag and description, then send file for approval. The file uploads fine, gets approved, but when it's for sale it's a .jepg file.

Where is the link?

ABAMBO | Hard- and Software Engineer | Photographer

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded