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June 9, 2025
Question

Quality Issues - not accepted

  • June 9, 2025
  • 8 replies
  • 2692 views

Hallo Adobe Stock Contributor Community,

 

I ama wedding photographer, I recently uploaded some photos on Adobe Stock & i keep getting messages regarding the quality of my photos that is not good.

I have also uploaded the same photos on Shitterstock & has been approved. 

Can someone tell me why my photos get flagged here?

The quality of the photos is definately not the problem.

 

Here is my public profile if you need to look at the quality of my https://stock.adobe.com/contributor/212709349/Ramey

 

[moderator fixed the link]

 

8 replies

Nancy OShea
Community Expert
June 10, 2025
quote

I have also uploaded the same photos on Shutterstock & has been approved. 

By @Ramey Short

==========

Apples & alligators.  Adobe has different customers with different quality standards. Stock customers are working professionals in print, TV, movies, commercials, product packaging and merchandise. Shutterstock has lower standards and pays lower royalty fees.

 

This is what you're competing with in Adobe Stock.

https://stock.adobe.com/search?k=wedding  16.6 MILION results

 

Read your Contributor User Guide for more tips:

 

Nancy O'Shea— Product User, Community Expert & Moderator
Abambo
Community Expert
June 9, 2025
quote

(...) i keep getting messages regarding the quality of my photos that is not good.

I have also uploaded the same photos on Shitterstock & has been approved. 


By @Ramey Short

Well, I suppose it was only a typo, but my experience with Shutterstock is that they accept even out of focus assets.  Anyhow: Adobe's turf, Adobe's rules!

quote

The quality of the photos is definately not the problem.


By @Ramey Short

Definitive is a word that should not really be used here. Let's see one of your works full size, as refused for quality issues. (please only one!)

 

 

ABAMBO | Hard- and Software Engineer | Photographer
Jill_C
Community Expert
June 9, 2025

Please post 1 or 2 of your rejected images here at full size so that we community members can provide an opinion as to why they were rejected.

Jill C., Forum Volunteer
Ricky336
Community Expert
June 9, 2025

Hello,

You'll need to post the original size, as the screenshot of the images is too small to give any meaningful advice.

🖖
Inspiring
June 9, 2025

Hi Ramey, your photos are great. The fact is that approval in one plattform or another is a total mystery for most people taking this work seriously. I think the biggest challenge for Adobe, is filtering large volumes of new work, specially what is already abundant in their library.

I've said it many times and I get harrasment from community members simply for sharing my experience. The fact is that Adobe is not consistent with the approval process. I've had many photos rejected on quality issues, when there were none, only to be approved on the 4th or 5th time.  I AM NOT telling anyone to insist on resubmmiting photos and risk getting canceled, but if you are 100% sure your photos meet the standard, wait a couple of weeks and try submitting again. In the 5 months I've been here, I am noticing the approval rate improving and getting faster.

Here are two examples of recently accepted photos that were rejected at least 3 times 

Francisco ZALEZPHOTO
Abambo
Community Expert
June 9, 2025
quote

The fact is that approval in one plattform or another is a total mystery for most people taking this work seriously


By @ZALEZPHOTO

Surely not.

quote

I've said it many times and I get harrasment from community members simply for sharing my experience.


By @ZALEZPHOTO

You are giving bad advice that may get contributors in trouble. 

quote

I've had many photos rejected on quality issues, when there were none, only to be approved on the 4th or 5th time.  I AM NOT telling anyone to insist on resubmmiting photos and risk getting canceled, but if you are 100% sure your photos meet the standard, wait a couple of weeks and try submitting again.


By @ZALEZPHOTO

This is one of the bad tips. 

 

Your first:

Wrong white balance, narrow DOF and sensor dust. The refusals were correct, the acceptance has been done by error.

Your second: 

Interesting shoes…but the picture is overprocessed. My guess is that you have added a lot of noise reduction. There are countless artefacts around her right leg. Here also, the refusals were correct. 

 

ABAMBO | Hard- and Software Engineer | Photographer
Abambo
Community Expert
June 10, 2025

Thanks for taking all the time to make your  points even though I didn't think you addressed my points.  Mr Abambo your reply proofs exactly what I said about the harrasment I always get from people here when I share my personal experience .

The bigger picture, in my point is that the two photos I shared were finally accepted after 3 submissions, and despite your opinion there're issues with them.

If you have never experienced rejection on photos, specially ones with shallow depth of field, then by your own admission you are giving advice based on what you haven't experienced, and I'm ok with that and don't care to opine about that.

im new to Adobe and decided that I wanted to be exclusive with one agency, now most of what they reject I submit to Getty since I wish to make my presence here long term, by submitting great work, and inspire others to to the same.

BTW, you're entitled to your opinion on Ramey's photo, and I COMPLETELY disagree.

And I'm sure difference in opinions are fine by me.

Respectfully,

Francisco

38 yr Professional Photographer 

🌞📸💛


quote

Thanks for taking all the time to make your  points even though I didn't think you addressed my points.  Mr Abambo your reply proofs exactly what I said about the harrasment I always get from people here when I share my personal experience .

By @ZALEZPHOTO

When you're giving bad advice to spam the system, someone needs to speak out. That is not harassment. Submitting the same picture multiple times, without addressing the issues, may get you banned. That is not my personal experience because I never got banned here.  

 

So again: submitting the same asset multiple times may be considered as spamming. I wouldn't say that correcting you is harassment. 

quote

The bigger picture, in my point is that the two photos I shared were finally accepted after 3 submissions, and despite your opinion there're issues with them.


By @ZALEZPHOTO

There are issues in your pictures, and they got refused multiple times for those issues. My guess is that you just got by chance the last time an inexperienced moderator at the end of their shift, when they were tired and just approved your pictures. That does not mean that there are no issues with those pictures. 

 

I had indeed one or two pictures accepted, despite that they should have been refused. In my case, it was because of IP issues, that the moderator did oversee. As soon as I detected the error, I deleted the assets. Moderation is done by humans, and humans err. The system does not allow for submitting your assets as often as needed to get them accepted. 

quote

If you have never experienced rejection on photos, specially ones with shallow depth of field, then by your own admission you are giving advice based on what you haven't experienced, and I'm ok with that and don't care to opine about that.

By @ZALEZPHOTO

Who says that I have never experienced rejections? My very first rejection: 

Since then, I experienced many more, as all of us have. Including some that you won't see any more, as they have been regrouped under “quality issues” to streamline the moderation process: 

quote

im new to Adobe and decided that I wanted to be exclusive with one agency, now most of what they reject I submit to Getty since I wish to make my presence here long term, by submitting great work, and inspire others to to the same.

By @ZALEZPHOTO

Sure. Adobe does not claim exclusive access to your pictures, and subscribers to Getty or other stock databases will not use Adobe stock. So if you want to diversify your sales, go ahead. Many other databases have less strict moderation, and they accept more assets. Some databases accept any submissions. Whatever makes you happy.

quote

BTW, you're entitled to your opinion on Ramey's photo, and I COMPLETELY disagree.

And I'm sure difference in opinions are fine by me.


By @ZALEZPHOTO

You may check my comments. I have not issued one opinion on whatever pictures OP did post here because he did not yet post one. He just posted a link to his portfolio. That's OK, but that does not prove that his pictures are good or bad. Indeed, you can't check the quality of the picture (maybe except for the composition) based on thumbnails. So you completely disagree with my opinion, which I have not yet made public. That is also a standpoint.

quote

38 yr Professional Photographer 


By @ZALEZPHOTO

I first studied micro-electronics, that did not exactly include optics, but general physics included that field of competence, so I understand quite well all the aspects of a modern camera, including the limits in which they operate. Then I worked nearly 30 years as a graphics designer, and one of my tasks was to make bad pictures suitable for print. So I know a lot about how noise, exposure and DOF affect the work of graphic designers and how to check the pictures so that they are usable. During that time, I also worked as an industrial and architectural photographer, and occasionally as a portrait photographer. Many of my work has been published on websites and in brochures and annual reports. I know when a picture contains errors. That does not always mean that a picture is bad, it may be acceptable for this or that application.

 

But the buyer of a picture is entitled to get a picture that can be used in any situation for which they need the picture. Many buyers complain, when they get a bad picture and the pictures get removed and, in some cases, whole accounts get blocked. 

 

But yes, you are entitled to disagree, but only to opinions that I expressed.

ABAMBO | Hard- and Software Engineer | Photographer
Brainiac
June 9, 2025

Ramey - just a comment - even your accepted images are way too dull imo.

RALPH_L
Community Expert
June 9, 2025

Your profile only shows photos that were approved and the screenshot thumbnails are way to small. You need to post one or two of the original rejected photos for us to determine why the photo was refused.
Shutterstock is not Adobe so the comparison has no merrit here.

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New Participant
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