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Participant
June 9, 2023
Question

QUALITY PROBLEMS

  • June 9, 2023
  • 2 replies
  • 1644 views

Hello everyone! Can someone explain to me what high quality means for adobe stock? With all due respect, I understand that the photos must be of a superior quality, I do not deny the fact that there may be technical mistakes in my photos, but there are also many images generated with AI that have very big technical problems and have been accepted. I made some screen prints of some images that I found, and the reason why I did this is to highlight the fact that what is happening is not fair. I did nothing but write shopping in the search bar and choose filters only generated with AI. There are 100 pages and I found 15 technical mistakes, quite large in my opinion, only in the first 9 pages. I have also attached a picture taken by me that was rejected for quality issues. I am not here to criticize anyone or to complain that my pictures were not accepted, and I understand that adobe has very high standards. What I mean is that these high standards should be for everyone, not just for some. And I'm not talking about one image or two here and there accepted by mistake, let's say. I repeat 15 mistakes in the first 9 of 100 pages.

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2 replies

Jill_C
Community Expert
Community Expert
June 9, 2023

Your image is overexposed with a blownout sky - definitely not the quality level that Adobe is looking for, though you might be able to re-edit and resubmit. I looked at a couple of the AI images that you posted, and they are indeed embarrassingly flawed. Perhaps they were approved before Moderators had gained the necessary experience to detect such errors, though some of them are quite obvious...  However, if you're suggesting that your flawed image should have been accepted just because there are other flawed images in the database, that's a non-starter.

Jill C., Forum Volunteer
Participant
June 9, 2023

I'm not suggesting that! I had photos rejected before and I didn't complain about that. I don't pretend that my photos to be accepted only because there are other images that should not be accepted.  All I wanted to show was that they should be fair. And I hope that they will review more carefully AI images, especially when it's about people. And as I said before, It's very frustrating when they don't respect what they are asking for. 

Jill_C
Community Expert
Community Expert
June 9, 2023

What is "fair"?

Jill C., Forum Volunteer
Legend
June 9, 2023

Adobe don't have to be fair - that's not part of their contract with you - and you can't use other photos to prove your photos should be accepted, or as a quality guide. You need to produce your own world class images without technical faults. Do look at pictures, but you need to be as good as the best, not better than the worst. It is not hard to see that parts of your picture are overexposed - did you check the histogram before submitting it? Also, you did not follow the technical rules - this is not in sRGB.

Participant
June 9, 2023

I didn't say that my pictures should be accepted. And I apologize, I didn't know that it is not allowed to show other images, which are public anyway, everyone can see them, to prove a point of view. I looked for a way to delete them from this discussion but I can't find it. Maybe one of the moderators can do this. Or to delete the whole discussion, it doesn't matter anyway.

Legend
June 9, 2023

Sorry, I was not clear. It's fine to post screen shots from the stock site (not actual stock photos). We can discuss them, we might agree (or not) that your picture is better. When is say you can't use the pictures to prove your photos should be accepted, I mean it is not relevant. Your pictures must be good, even if other pictures are bad. If you have technical mistakes, Adobe look only at your pictures and should reject them. 
We often see complaints at about quality in the main stock customers forum. Adobe don't like complaints. They have to give refunds and it is bad for their reputation. The images are removed, and the account may be blocked.