rejected image in transparent png, but accepted in jpg?

New Here ,
Aug 11, 2022 Aug 11, 2022

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rejected image in transparent png, but accepted in jpg
for what reason?
thanks for your comments in advance.
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Contributor critique , Troubleshooting

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correct answers 1 Correct answer

Adobe Employee , Aug 11, 2022 Aug 11, 2022

We are now accepting PNG files with transparent backgrounds from contributors. These file types are not yet available for download from customers while we are building out the collection. The files you submit as PNG will be put online as JPG files with a white background until the switch is flipped and the feature goes live. These PNG images with transparent backgrounds will be available to license as both JPG or PNG by customers.

 

We are still a month or two out from going live with the PNG do

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Enthusiast ,
Aug 11, 2022 Aug 11, 2022

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I don't think .png is a supported file type.  Photos should be .jpeg only.

 


George F, Fine Art Landscape Photographer

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Enthusiast ,
Aug 11, 2022 Aug 11, 2022

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And it was my understanding that illustrations were desired to be submitted as vectors, I'm surprised this was accepted as a .jpeg.  I don't mind being corrected on that though if someone has better information than me!

 


George F, Fine Art Landscape Photographer

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Participant ,
Aug 11, 2022 Aug 11, 2022

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A ma connaissance seul les fichiers Jpeg sont accepté. Voir les directives https://helpx.adobe.com/ch_fr/stock/faq.html#:~:text=Les%20types%20de%20fichiers%20Adobe,de%20la%20l....

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Adobe Employee ,
Aug 11, 2022 Aug 11, 2022

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We are now accepting PNG files with transparent backgrounds from contributors. These file types are not yet available for download from customers while we are building out the collection. The files you submit as PNG will be put online as JPG files with a white background until the switch is flipped and the feature goes live. These PNG images with transparent backgrounds will be available to license as both JPG or PNG by customers.

 

We are still a month or two out from going live with the PNG downloads. Thanks for your patience. 

 

Thanks,

 

Mat Hayward

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Enthusiast ,
Aug 11, 2022 Aug 11, 2022

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@MatHayward Is this meant to be used for digitally created illustrations or for photos such as models and photographed objects?


George F, Fine Art Landscape Photographer

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Explorer ,
Aug 12, 2022 Aug 12, 2022

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Yes, both.

 

Thanks for the question,

 

Mat 

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New Here ,
Aug 29, 2022 Aug 29, 2022

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Is it allowed that I upload PNG file, even if I have uploaded vector version of that file previously?

I have many vector which might be interesting as PNG's to costumers

 

Bojana Ilic, contributor

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New Here ,
Sep 08, 2022 Sep 08, 2022

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Hi, thanks for the information. Does this mean that in the future customers will be able to download vector files in PNG format (not only as vector or JPEG)?

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Community Expert ,
Sep 08, 2022 Sep 08, 2022

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That's not said. What is said is that customers can download PNG files as JPEG files too.

ABAMBO | Hard- and Software Engineer | Photographer

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LEGEND ,
Aug 11, 2022 Aug 11, 2022

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