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Nico Galiano
Nico Galiano
Inspiring
May 19, 2021
Answered

Technical Issues

  • May 19, 2021
  • 4 replies
  • 3169 views

Hello, I've recently uploaded some images of a parking lot but Adobe Stock rejected me all of them apealing that they have technical issues but with out details about it.. I asked via email for further information and they sent me here to post in this forum (it seems they can't answer a simple question). So, here I am, uploading some of the images they rejected to see if you can help me out with this... I'm new at this so I would really appreciate some help!

Thanks in advance!

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Correct answer Test Screen Name

Many great photographers hit a problem with making Stock - the buyers are not looking for art, and see only faults. [Even if some of the end users might like art, we see many customers with no understanding who see a fault and complain - Adobe's reputation suffers so they will not handle this kind of art]. It is a different discipline for the artist to make perfectly crafted work. It's important to still try to tell a story with the perfect picture, that (in my view) is what makes a really special image, built on world class commercial technique.

4 replies

Nancy OShea
Nancy OShea
Community Expert
May 21, 2021

OP = Original Post (you).

 

1. Put yourself in the customer's shoes. Compare your work with what is already represented in the Adobe Stock database.  

2. Examine images at 100-200% magnification.  That's when the problems begin to show.

3. Unfortunately, I don't have time to download and critique 9 images, sorry.  That's too many for one post.

 

Image #1 has bad subject lighting. The well-lit background is out of focus.  So among other things, there are depth-of-field issues which cannot be salvaged in post production. 

 

Don't be discouraged.  Keep working at it.  And better luck next time.

 

Nancy O'Shea— Product User, Community Expert & Moderator
    Nico Galiano
    Nico GalianoAuthor
    Inspiring
    May 21, 2021

    Hey Nancy, thank you very much! I can see the things you mentioned and in fact, they are like that on purpose, I mean, I was looking for that contrast... The focus was planned too.. What I didn't know, is that Adobe isn't looking for images with objective intentions, that's my bad. 

    I appreciate taking time for me, greetings! 

    T
    Test Screen NameCorrect answer
    Brainiac
    May 21, 2021

    Many great photographers hit a problem with making Stock - the buyers are not looking for art, and see only faults. [Even if some of the end users might like art, we see many customers with no understanding who see a fault and complain - Adobe's reputation suffers so they will not handle this kind of art]. It is a different discipline for the artist to make perfectly crafted work. It's important to still try to tell a story with the perfect picture, that (in my view) is what makes a really special image, built on world class commercial technique.

      Jill_C
      Jill_C
      Community Expert
      May 20, 2021

      Nico, Upon a quick review I see blur, underexposure, noise and lack of detail in the shadows. In a dark garage, you probably would have had to put your camera on a tripod and take some fairly long exposures, at low ISO, perhaps bracketed images then combined in HDR, to get a good overall exposure. Keep in mind that the moderators spend a very short amount of time on each image, and they select the most obvious reason for rejection; which, most often in my experience, is "technical issues". Since there can be many different technical issues, they do not elaborate and, indeed, it is not their job to help us become better photographers. This forum is a useful place to obtain further detail. I suggest that you select the BUY button on Adobe Stock main menu and query "parking garage" to see the quality and composition of the images that have been selected.

      Jill C., Forum Volunteer
        Nico Galiano
        Nico GalianoAuthor
        Inspiring
        May 21, 2021

        Hi Jill, thank you for your comment! As a matter of fact, most of the thing you say were intentionally (except for noise), as I was trying to give a subjective meaning to my images. Now I know Adobe isn't looking for that. 

        Thank you again, have a good one!

        S
        Stas5E2B
        Known Participant
        May 20, 2021

        I'm new to Adobe too. I have been photographing for a little over a year. I accept 40% and I am satisfied. You need to take photography courses from an experienced photographer, even on the Internet. This is not as easy as it seems. Even after training, I have many failures. But it's too early for you to ask for criticism here if you don't see any flaws in such pictures. Don't be offended.

        Nico Galiano
        Nico GalianoAuthor
        Inspiring
        May 20, 2021

        Wow!! You really think that your answer helps??... OMG man... you could AT LEAST said what the flaws are, right?... By the way, the fact that I'm new to Adobe Stock, doesn't mean I don't know how to shoot... you should know if you really are a Photographer honestly... So tell me something, if i'm that bad, how is it possible I sold my first picture in less than a week?... I guess you are the kind of person that says "begginers luck", right?. If you're not gonna help, then please don't even botter to post here. Don't be offended.

        Abambo
        Abambo
        Community Expert
        May 20, 2021

        Hi @Nico Galiano, @Stas5E2B,

        We stay friendly here.

         

        The one who asks for advice, will get advice here. Even if the flaws are obvious, as they are in most of the cases presented here, they are not for the OP.

         

        If you are new to stock, you should consider these resources: https://helpx.adobe.com/stock/contributor/tutorials.html
        Please read the contributor user manual for more information on Adobe stock contributions: https://helpx.adobe.com/stock/contributor/user-guide.html
        See here for rejection reasons: https://helpx.adobe.com/stock/contributor/help/reasons-for-content-rejection.html
        and especially quality and technical issues: https://helpx.adobe.com/stock/contributor/help/quality-and-technical-issues.html

        ABAMBO | Hard- and Software Engineer | Photographer
        Ricky336
        Ricky336
        Community Expert
        May 20, 2021

        Hello,

        This forum is where you can ask for advice. But this is a user to user forum, so you get advice from other users like yourself.

        However, you can get good advice here.

        Regarding your photos, well they are rather underexposed, and you also may have property release issues. You may need a release for these photos as you took them in a car park as well as the cars themselves. This can often cause problems.

        Also, I think that 'Aesthetic appeal' may be a rejection reason as well.

        Have a read of this. It's a brief guide on image quality:
        https://helpx.adobe.com/stock/contributor/help/quality-and-technical-issues.html

         

         

          Nico Galiano
          Nico GalianoAuthor
          Inspiring
          May 20, 2021

          Hey, thank you for your time! I understand your points.. underexposed could be the reason, but the cars shouldnt be a problem since I erased all the ID numbers. Anyway, thank you!

          T
          Test Screen Name
          Brainiac
          May 20, 2021

          "the cars shouldnt be a problem since I erased all the ID numbers."

          This is not enough. If the car MAKER or MODEL can be guessed, then the car maker could sue if it was used in an advert. Pictures of recognisable made objects of any kind, less than 100 years old, will not be accepted by Adobe. Adobe rules go further than the law, in some cases, but they make the rules.

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