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clivewa
Inspiring
January 7, 2020
Answered

The graph on my Dashboard page is not updating

  • January 7, 2020
  • 3 replies
  • 641 views

The graph on my Dashboard page is not updating; it shows zero sales over the last two weeks.  But the Payout figure on the same page is correct (at least I think so).  Is this just me?

This topic has been closed for replies.
Correct answer jacquelingphoto2017

Hi Clivewa,

No, you are not alone. The Adobe engineers are aware of it, and is currently working to have it resolved. Please see more at https://community.adobe.com/t5/stock/statistics-chart-doesn-t-work/m-p/10840270

Regards

JG

3 replies

Participant
January 8, 2020

Same here. I thought there is something wrong with my account.

jacquelingphoto2017
Community Expert
jacquelingphoto2017Community ExpertCorrect answer
Community Expert
January 8, 2020

Hi Clivewa,

No, you are not alone. The Adobe engineers are aware of it, and is currently working to have it resolved. Please see more at https://community.adobe.com/t5/stock/statistics-chart-doesn-t-work/m-p/10840270

Regards

JG

clivewa
clivewaAuthor
Inspiring
January 8, 2020

Many thanks for the information; I looked but didn't manage to find the thread you referenced.  Nice to know I'm not on my own!

clivewa
clivewaAuthor
Inspiring
January 8, 2020

Hi Clivewa,

Do you mean you cannot find the post with the answer?

The link I post her is the thread..The 9th post, which is my first post, contains the answer. 

Regards

JG 


Sorry, my reply was not very specific.  I meant to say that before my initial posting I searched but did not manage then to find the thread you referenced (which was indeed what I was looking for).  Your link worked perfectly and I had no trouble with it. Thank you.

Participant
January 7, 2020

No it's not just you. I've also had uploaded files sitting in review for 6 days. I'm hoping they're just backlogged after the holidays.

clivewa
clivewaAuthor
Inspiring
January 7, 2020

Good to hear that I'm not on my own, thanks.  I haven't uploaded for a few weeks so I can't comment on review times.  I image that adobe will soon lurch into action and get things back to normal.