Accidentally licensed an image twice

[torstend2742861]

Hi,

I was in the middle of licensing a couple of images, when the website did not react to my actions. I then clicked on license again and it worked fine. But then I received a second confirmation of my licensed image, so I checked my account and saw the same image licensed twice. Image ID is 134828113

Since I only need it once, could someone from support please help me?

Thanks!

[Abambo]

Looping in Sheena Kaul​ for expert advice.

[Sheena Kaul · Accepted solution]

Hi there,

I checked your account and see that the image# 134828113 has been licensed twice. Therefore, I have added 1 image license to your account so that you can use it against a different image.

Hope that helps!

Feel free to update this thread in case of any additional questions.

Regards,

Sheena

[torstend2742861]

Thank you very much!

[Sheena Kaul]

You're welcome!