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Adobe Stock .ai Image with transparent background in photoshop

New Here ,
Jun 19, 2017 Jun 19, 2017

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I recently bought this adobe stock images because I need to import a spray effect into one of my images. I thought this would be a transparent background but when I open it in Photoshop there is still the dark grey squared background. I can't isolate the spray effect from it.

Any way of doing this without having to have Illustrator?

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correct answers 1 Correct answer

LEGEND , Jun 19, 2017 Jun 19, 2017

You need to open it in Illustrator and turn off the background layer.

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LEGEND ,
Jun 19, 2017 Jun 19, 2017

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You need to open it in Illustrator and turn off the background layer.

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Adobe Employee ,
Jun 19, 2017 Jun 19, 2017

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Hi Nicole,

I understand your concern but as Brad mentioned you need to open the image in Illustrator.

Therefore, I have added an image credit to your account so you can license a different image instead.

Apologize for the trouble.

Please feel free to update this thread in case of any additional query.

Regards,

Twarita

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Community Beginner ,
Dec 18, 2017 Dec 18, 2017

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Hello Nicole, I have the same problem, how can I contact the artist who created the image? There is no background layer in illustrator and I can't figure out how to place this image in Photoshop, I have an image of snow effect but I just want the white shini objects, nit the gray background or the checkboard background. Please help! My image number is 127572317

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Adobe Employee ,
Dec 20, 2017 Dec 20, 2017

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Hi Rosa,

Sorry for a delay in response. Please follow the steps below:

Step 1: Delete Checker box from layers panel.

  • Expand Layer and further expand the last sublayer(Clip Group)

  • Hide and delete checker box layer

Step 2:

  • Close layer one and create a new layer(Layer2) and Drag Layer 2 below layer

Step 3:

  • Move layer(Path) to new layer(Layer 2) and hide layer one, so that we can make changes only on Path without affecting the complete artwork.

Step 4:

  • Hide Layer1 and change the colour of path from layer 2 and show layer 1

 

  • Final output:

Hope this information helps!

Feel free to update this thread in case of any additional questions.

Regards

Twarita

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New Here ,
Dec 06, 2018 Dec 06, 2018

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Hi,

I am having the same trouble and have been trying to follow your instructions for image

#186244437

Do I have to move the million separate path layers from each and every group in Layer 1 to the new layer 2? I might just lose the will to live.

Please help!

Thanks,

Maura

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Adobe Employee ,
Dec 07, 2018 Dec 07, 2018

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Hi Maura,

If I get your query, you are trying to remove the Transparency Grid (Checkerbox) from the image.

If yes, Please Hide/Delete Sublayer"<Compound Path>" from the last Group in the Layers panel.

stock image1.pngstock image2.png

Regards,

Srishti

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Community Beginner ,
Jul 07, 2019 Jul 07, 2019

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Thank you!

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Community Beginner ,
Feb 14, 2018 Feb 14, 2018

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I'm having the same difficulties. I know Ps & Ai well and am a professional. The layers on multiple images do not expand in their native programs or other programs. There is no information to expand. I can't find solutions on here. It feels like it wasn't save with true layers. How do I over come this or get credit back for unusable images? Thanks

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Adobe Employee ,
Feb 14, 2018 Feb 14, 2018

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Hi Caitlin,

Sorry to hear about that. Please share the File IDs you are facing trouble with so that we can further assist you.

Regards

Twarita

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Community Beginner ,
Feb 15, 2018 Feb 15, 2018

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Hi, Twarita! Please tell me I've simply overlooked something! #134489291  #119326624​ #189620105

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Community Beginner ,
Feb 15, 2018 Feb 15, 2018

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One step forward- I was able to isolate the image from the background by double clicking on the stock item in the Library and having it open in its native program. But maneuvering the isolated image breaks some of the fill treatments, specifically in #134489291. The transparent background is somehow hiding the shading layers (maybe a quirk from the version it was developed in?) So the task I'm trying to accomplish but failing at is to place something photographic behind the bubble yet none of the various routes I've taken have yeilded this outcome without sacrificing rendering of this bubble.

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Adobe Employee ,
Feb 20, 2018 Feb 20, 2018

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Hi Caitlin,

I am sorry for the delay in response here, can you please be a little more specific about the workflow which you are following in order to isolate the image? You can share screenshots with me as well, it will further clarify the issue here.

Regards

Twarita

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New Here ,
Nov 11, 2019 Nov 11, 2019

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I am also having the same issue with there being no background image to turn off. It seems to be all of the snow images...

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Community Expert ,
Nov 12, 2019 Nov 12, 2019

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Could you name the asset id?  Also specify the program(s) and version you use to edit the asset.

ABAMBO | Hard- and Software Engineer | Photographer

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Community Expert ,
Nov 12, 2019 Nov 12, 2019

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...and to add to this: I would recommend to start a new thread for this as the new fora are really difficult to follow-up if someone adds to the discussion so deep into the thread.

ABAMBO | Hard- and Software Engineer | Photographer

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New Here ,
Jul 07, 2019 Jul 07, 2019

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Hi, i purchased file# 222626328 and if a background layer is buried somewhere in the hundreds of clipping groups, im not searching to find it. I paid for this file to save me time, not waste it. I could create this same effect in illustrator faster than it would take to find the background layer. When i purchase a license to an image that states it is on a transparent background, i expect to be able to remove that background in a quick and timely manner. If you could please credit me back for this useless file it would be much appreciated

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Adobe Employee ,
Jul 08, 2019 Jul 08, 2019

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Hi J. M.,

If you open the clipping path and scroll to nearly the bottom you'll find the background image. If you really want a replacement license I can grant it for you, however, it was fairly easy for me to find the background, if we're talking about the same thing.

EBQ

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New Here ,
Jul 09, 2019 Jul 09, 2019

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I absolutely want a credit back. The files are not labeled for easy use.

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Adobe Employee ,
Jul 09, 2019 Jul 09, 2019

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Hi J.M.,

I've granted you a replacement license for the asset.

EBQ

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Community Beginner ,
Aug 08, 2020 Aug 08, 2020

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Hi. I also can't figure out how to remove the grid background from an image I purchased through Adobe Stock. I have tried to use Ai to remove the background as directed but I am having no luck. I have not used Ai before so maybe I just need more information/direction. In any case, it seems really ridiculous that Adobe doesn't inform buyers that the transparent backgrounds shown are not actually transparent backgrounds. It also seems like a good item to have a tutorial for. Novices like me aren't going to be able to just figure this stuff out.

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LEGEND ,
Jun 19, 2017 Jun 19, 2017

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In addition to your question, you could look for a similar .jpg image that has a solid black background and then when you place it into photoshop use the 'Blend If' sliders on the mist layer and adjust it slightly from the black slider and all the black will disappear leaving you with the mist. You even have more control using the sliders to achieve more or less mist.

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Community Beginner ,
Feb 23, 2018 Feb 23, 2018

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I am having trouble too. I need icons on a transparent background to place on a coloured background. I bought a card of related icons, but when I cut the icon I wanted away from the others (using PS cc) and placed it on my design (I am using InDesign), it is still on it's white background. I need it transparent so it doesn't show the white behind. I tried searching on 'transparent icons' in Stock, but what came up were not designs I wanted. Can anyone suggest how to get icons that have a transparent background? This is crazy, there must be a way. Thanks in advance

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Adobe Employee ,
Feb 26, 2018 Feb 26, 2018

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Hi Liz,

Sorry for the trouble you have been facing. Would you mind sharing the file ID which you are referring to?

Regards

Twarita

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New Here ,
Dec 03, 2018 Dec 03, 2018

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Hey, I'm having a similar problem with vector image I purchased from Fotolia. The  picture is "Snow Blizzard Effect on Transparent Background Vector Illustration. Abstract bright white shimmer g...  on older version of AI (CS6)I saw layers: img1.png

On the newer version it looks like this:

img2.png

How can I make the image really transparent?

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