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artsurmesure
Inspiring
April 25, 2022
Question

Bought the wrong images in Adobe Stock.... Is there any solution?

  • April 25, 2022
  • 1 reply
  • 541 views

Hello

I am new to Adobe Stock, and my client asked me to download 2 images, but I downloaded the wrong ones. Id there a way to unlicence them? Thank you!

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1 reply

Abambo
Community Expert
Community Expert
April 25, 2022

There is no way to unlicence. Contact Adobe customer care for this: Adobe customer care can be contacted by beginning a secure chat session at https://helpx.adobe.com/contact.html?rghtup=autoOpen. Pop-up blockers need to be disabled! If the chat window fails to open, or is non-responsive, use a different device to start the interaction.
Support phone numbers may be found here: https://helpx.adobe.com/contact/phone.html. Please note that phone charges may apply.

(see also here: https://community.adobe.com/t5/creative-cloud-services/how-to-contact-adobe-support/td-p/11875703 or here
https://community.adobe.com/t5/account-payment-plan/how-to-contact-adobe-support/td-p/11843852)

ABAMBO | Hard- and Software Engineer | Photographer
artsurmesure
Inspiring
April 25, 2022

Thanks for replying!

Abambo
Community Expert
Community Expert
April 27, 2022
ABAMBO | Hard- and Software Engineer | Photographer