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PamelaGresham
PamelaGresham
New Participant
November 5, 2021
Answered

FILE #: 432547731 I keep getting an error message when downloading

  • November 5, 2021
  • 1 reply
  • 371 views

Hello,

I' m trying to download this file FILE : 432547731 (Line Art Woman With Flowers. Head Of Flowers Line drawing. Flower Woman Vector. Minimal Abstract portrait female)

 but it won't open in Illustrator.  Could someone verify this file for me please?

Thank you,

Pamela

This topic has been closed for replies.
Correct answer Contributor1

Hello, I've verified the issue and granted you a replacement license. I'll send the asset to the content team for review. Thank you for the report and sorry for the problem with the asset.

1 reply

Abambo
Community Expert
AbamboCommunity Expert
Community Expert
November 5, 2021

Are you sure that you download the vector file and not the JPEG? What is your error message in Illustrator? Do you have the latest Illustrator version?

ABAMBO | Hard- and Software Engineer | Photographer
PamelaGresham
PamelaGreshamAuthor
New Participant
November 5, 2021

Hello,  Yes, I downloaded the vector file and I am up to date with the latest software.  The error message is "  The operation cannot complete because of an unknown error"

C
Community Manager
Contributor1Community ManagerCorrect answer
Community Manager
November 5, 2021

Hello, I've verified the issue and granted you a replacement license. I'll send the asset to the content team for review. Thank you for the report and sorry for the problem with the asset.

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