We have a brand new look! Take a tour with us and explore the latest updates on Adobe Support Community.
How do I access my old Fotolia purchase history?
That history should have been migrated into your account.
True, that's what the Adobe support folks told me. However my Fotolia purchases did not transfer.
They told me I would have to talk to Fotolia support for this issue and gave me this link: https://www.fotolia.com/Info/Contact
I was able to log into the old Fotolia account and I have 4 purchases and licenses that did not transfer.
You were given the best advice. Please contact Fotolia customer service directly and they should be able to assist.
Mine did not migrate either, and my flash drives were ruined in a hurricane.
Please provide me your Fotolia ID to get this checked and will update you with more information.
Apologies for the late response.
Getting this checked.
The account is not migrated yet. But you are eligible for the online migration and you can migrate to the existing Adobe ID of yours.
Let me know if you need any more assistance.
I would love access to the many purchases I made on Fotolia (all lost on destroyed flash drives). Thank you. Sharon Rhea Ford