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vadjok88
vadjok88
Participant
March 20, 2021
Answered

How do I change file format download from .AI to .JPEG?

  • March 20, 2021
  • 1 reply
  • 4454 views

My Illustrator is not working at the moment. I have licenced the files that are both avaialable in JPEG and AI formats, but when I press on download - it automatically downlads .AI only...

How do I get JPEG?

Please help!

 

This topic has been closed for replies.
Correct answer Vani_100

I can confirm this, and I suspect this to be a bug. @WendellaBee may have more insight on this. Meanwhile, I suggest you use the right button on the stock website to download a JPEG preview.

 


This is working as designed. preview jpegs for download is not available. You can download vector assets as jpeg files only after licensing. In Vector setttings, you can see text mentioned as "Licensed file type" 

/”Vector and JPEG files included with both licenses” for download.

1 reply

Abambo
Community Expert
AbamboCommunity Expert
Community Expert
March 23, 2021

Hi@vadjok88 ,

 

Sorry for the trouble. Just follow my instructions:

  1. On stock.adobe.com Select the asset you want to download.
  2. You will see a small gear "Settings" at the right of the asset preview.
  3. Click that and on the following dialogue select your preferred option.
  4. Push save.

 

You should be done now. Please note that JPEG files do not hold transparency information so any asset where transparency is essential like fireworks-isolated-on-dark-transparent-background do not work as a JPEG file.

ABAMBO | Hard- and Software Engineer | Photographer
    vadjok88
    vadjok88Author
    Participant
    March 28, 2021

    Thank you! SOLVED!

      V
      Community Manager
      Vani_100Community ManagerCorrect answer
      Community Manager
      July 28, 2021

      I can confirm this, and I suspect this to be a bug. @WendellaBee may have more insight on this. Meanwhile, I suggest you use the right button on the stock website to download a JPEG preview.

       


      This is working as designed. preview jpegs for download is not available. You can download vector assets as jpeg files only after licensing. In Vector setttings, you can see text mentioned as "Licensed file type" 

      /”Vector and JPEG files included with both licenses” for download.

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