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Participant
February 15, 2021
Answered

How to change the address on an invoice

  • February 15, 2021
  • 2 replies
  • 1565 views

Hello community, 

I've bought an image on Adobe Stock and did the payment via Paypal. But the address on the invoice is not correct, there needs to be our company's name as invoice recipient. How can I receive an updated invoice? Any help would be much appreciated. I'm a bit puzzled why there is no direct support for these invoice questions. Or if there is, I did not find it, obviously. 

This topic has been closed for replies.
Correct answer Abambo

Contact Adobe Customer care. Adobe customer care can be contacted by beginning a secure chat session at https://helpx.adobe.com/contact.html?rghtup=autoOpen. Pop-up blockers need to be disabled! If the chat window fails to open, or is non-responsive, use a different device to start the interaction.
Support phone numbers may be found here: https://helpx.adobe.com/contact/phone.html. Please note that phone charges may apply.

(see also here: https://community.adobe.com/t5/creative-cloud-services/how-to-contact-adobe-support/td-p/11875703 or here
https://community.adobe.com/t5/account-payment-plan/how-to-contact-adobe-support/td-p/11843852)

2 replies

Participant
October 8, 2022

Dear Sirs,

Please change the address of the attached invoice IEE2022010104969 of 06-Oct-2022/Kunden-Nr. 448959262 to the following one:

[Moderator deleted private information. Please do not post private information like e-mails and phone numbers]

Germany 

Abambo
Community Expert
AbamboCommunity ExpertCorrect answer
Community Expert
October 8, 2022

Contact Adobe Customer care. Adobe customer care can be contacted by beginning a secure chat session at https://helpx.adobe.com/contact.html?rghtup=autoOpen. Pop-up blockers need to be disabled! If the chat window fails to open, or is non-responsive, use a different device to start the interaction.
Support phone numbers may be found here: https://helpx.adobe.com/contact/phone.html. Please note that phone charges may apply.

(see also here: https://community.adobe.com/t5/creative-cloud-services/how-to-contact-adobe-support/td-p/11875703 or here
https://community.adobe.com/t5/account-payment-plan/how-to-contact-adobe-support/td-p/11843852)

ABAMBO | Hard- and Software Engineer | Photographer
Participant
February 15, 2021

Never mind, I finally found the chat button. I needed to use a different browser. On Chrome it shows up but on Firefix it didn't.