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How to change the address on an invoice

New Here ,
Feb 15, 2021 Feb 15, 2021

Hello community, 

I've bought an image on Adobe Stock and did the payment via Paypal. But the address on the invoice is not correct, there needs to be our company's name as invoice recipient. How can I receive an updated invoice? Any help would be much appreciated. I'm a bit puzzled why there is no direct support for these invoice questions. Or if there is, I did not find it, obviously. 

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correct answers 2 Correct answers

New Here , Feb 15, 2021 Feb 15, 2021

Never mind, I finally found the chat button. I needed to use a different browser. On Chrome it shows up but on Firefix it didn't.

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Community Expert , Oct 08, 2022 Oct 08, 2022

Contact Adobe Customer care. Adobe customer care can be contacted by beginning a secure chat session at https://helpx.adobe.com/contact.html?rghtup=autoOpen. Pop-up blockers need to be disabled! If the chat window fails to open, or is non-responsive, use a different device to start the interaction.
Support phone numbers may be found here: https://helpx.adobe.com/contact/phone.html. Please note that phone charges may apply.

(see also here: https://community.adobe.com/t5/creative-cloud-services/how-to-contact-adobe-support/td-p/11875703

...
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New Here ,
Feb 15, 2021 Feb 15, 2021

Never mind, I finally found the chat button. I needed to use a different browser. On Chrome it shows up but on Firefix it didn't.

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New Here ,
Oct 08, 2022 Oct 08, 2022

Dear Sirs,

Please change the address of the attached invoice IEE2022010104969 of 06-Oct-2022/Kunden-Nr. 448959262 to the following one:

[Moderator deleted private information. Please do not post private information like e-mails and phone numbers]

Germany 

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Community Expert ,
Oct 08, 2022 Oct 08, 2022
LATEST

Contact Adobe Customer care. Adobe customer care can be contacted by beginning a secure chat session at https://helpx.adobe.com/contact.html?rghtup=autoOpen. Pop-up blockers need to be disabled! If the chat window fails to open, or is non-responsive, use a different device to start the interaction.
Support phone numbers may be found here: https://helpx.adobe.com/contact/phone.html. Please note that phone charges may apply.

(see also here: https://community.adobe.com/t5/creative-cloud-services/how-to-contact-adobe-support/td-p/11875703 or here
https://community.adobe.com/t5/account-payment-plan/how-to-contact-adobe-support/td-p/11843852)

ABAMBO | Hard- and Software Engineer | Photographer
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