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Participant
August 23, 2018
Answered

How to use an adobe stock image with transparency

  • August 23, 2018
  • 1 reply
  • 4384 views

Just bought the adobe CC package and bought stock with it. I'm trying to get this image 120419829 to use on a photo I'm editing in Ps. I'm a relative novice at this stuff, so please be patient. If I copy the image directly into photoshop from my library, it has no transparent background and gray and white squares (that should be the transparent part) can be seen on the image in PS. If I open the image in Ai and hide the transparent layer, then when I copy the ball across to Ps the ball appears by itself but with a more solid white colour which makes the image useless. How can I get only the ball with its transparency to Ps?

    This topic has been closed for replies.
    Correct answer twaritar3263062

    Hi John,

    I have checked the file ID which you have licensed(120419829) and noticed that it is a vector file which are best used in Adobe Illustrator.

    I believe that the file which you are looking for is a PNG file, and unfortunately .png file is not available in our Adobe Stock website.

    If you need a PNG file, you can simply create a file in Photoshop and save it as PNG or download a similar file format from Google.

    Regards,

    Twarita

    1 reply

    twaritar3263062
    Community Manager
    twaritar3263062Community ManagerCorrect answer
    Community Manager
    August 23, 2018

    Hi John,

    I have checked the file ID which you have licensed(120419829) and noticed that it is a vector file which are best used in Adobe Illustrator.

    I believe that the file which you are looking for is a PNG file, and unfortunately .png file is not available in our Adobe Stock website.

    If you need a PNG file, you can simply create a file in Photoshop and save it as PNG or download a similar file format from Google.

    Regards,

    Twarita

    Participating Frequently
    September 4, 2022

    Wished I'd known that PNGs are not available, I've just used my last credit on 205375147.  I too am a novice.  Doh!

    WendellaBee
    Adobe Employee
    Adobe Employee
    September 6, 2022

    Please contact customer care, https://helpx.adobe.com/contact.html, for assistance. Click on the chat icon in the lower right portion of the page. If you are unable to see this feature you may need to scroll down before it will appear or set your browser to private or incognito mode. Declining any Adobe Cookies may affect the presence of the chat feature.