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License Error

New Here ,
Apr 29, 2019 Apr 29, 2019

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Hello,

I was trying to license a particular image. I signed into my account, but then instead of returning to the image I wanted, it took me to a similar image I had viewed earlier.

So I accidentally licensed the wrong image.

Could you please tell me how to reverse this, or could you please remove this image from my account?

Incorrect file is # 190807472

Thank you!

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correct answers 1 Correct answer

Adobe Employee , Apr 30, 2019 Apr 30, 2019

Thanks Abambo​

Hi Aldous,

I've added 1 license to your account against this image.

Let me know if that helps!

Regards,

Sheena

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Community Expert ,
Apr 29, 2019 Apr 29, 2019

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There is no possibility to unlicense an image. Sheena Kaul​ or twaritar3263062​ will need to add a credit to your account.

They will see this message when they are next on-line.

ABAMBO | Hard- and Software Engineer | Photographer

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Adobe Employee ,
Apr 30, 2019 Apr 30, 2019

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Thanks Abambo​

Hi Aldous,

I've added 1 license to your account against this image.

Let me know if that helps!

Regards,

Sheena

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