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IBCS Poland
Participating Frequently
June 11, 2019
Answered

Problem with inovice in Poland

  • June 11, 2019
  • 3 replies
  • 1061 views

I bought 5 pictures and I paid 49,14 Euro. But in invoice I have only Net amount 39,14 Euro without VAT.

My accountant told me that I should have 49,14 Euro in invoice.

Do you have similar problem? What should I do?

    This topic has been closed for replies.
    Correct answer Sheena Kaul

    Thank you. Consultant told me:

    At present we are not able to provide you the amended invoice.

    As your subscription in cancelled status

    I can understand but as your subscription was in cancelled status this is the reason I was not able to help u further


    The invoice is now available in your account.

    Also, I've emailed you the same.

    3 replies

    IBCS Poland
    Participating Frequently
    June 19, 2019

    Adobe consultant solved my problem! Thank you!

    IBCS Poland
    Participating Frequently
    June 11, 2019

    I asked consultant in chat. Stil I have net amount 39,14

    Abambo
    Community Expert
    Community Expert
    June 11, 2019

    what assets did you buy and how?

    ABAMBO | Hard- and Software Engineer | Photographer
    IBCS Poland
    Participating Frequently
    June 12, 2019

    5 pictures, i paid by credit card

    Abambo
    Community Expert
    Community Expert
    June 11, 2019

    The invoice should be what you paid for minus banking fees and conversion fees.

    Contact Customer Care after having checked what fees your bank took...

    ABAMBO | Hard- and Software Engineer | Photographer
    IBCS Poland
    Participating Frequently
    June 12, 2019

    In Polish law finance should by full amount 49,14 Euro.