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"You'll be able to manage this plan shortly"

New Here ,
Mar 13, 2022 Mar 13, 2022

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Hello there,

I'd like to cancel my plan but it kept showing "You'll be able to manage this plan shortly" and won't let me manage it. It has been more than 24 hours. Could you please help me?

Thank you

Screenshot 2022-03-13 at 12.04.26.png

TOPICS
Account management , Plans and purchase

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correct answers 1 Correct answer

Community Expert , Mar 14, 2022 Mar 14, 2022

Is the issue solved by know? If not, I suggest, you contact Adobe customer care. Adobe customer care can be contacted by beginning a secure chat session at https://helpx.adobe.com/contact.html?rghtup=autoOpen. Pop-up blockers need to be disabled! If the chat window fails to open, or is non-responsive, use a different device to start the interaction.
Support phone numbers may be found here: https://helpx.adobe.com/contact/phone.html. Please note that phone charges may apply.

(see also here: https://community.adobe.com/t5/creative-cloud-services/how-to-contact-adobe-support/td-p/11875703

...

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Community Expert ,
Mar 14, 2022 Mar 14, 2022

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Is the issue solved by know? If not, I suggest, you contact Adobe customer care. Adobe customer care can be contacted by beginning a secure chat session at https://helpx.adobe.com/contact.html?rghtup=autoOpen. Pop-up blockers need to be disabled! If the chat window fails to open, or is non-responsive, use a different device to start the interaction.
Support phone numbers may be found here: https://helpx.adobe.com/contact/phone.html. Please note that phone charges may apply.

(see also here: https://community.adobe.com/t5/creative-cloud-services/how-to-contact-adobe-support/td-p/11875703 or here
https://community.adobe.com/t5/account-payment-plan/how-to-contact-adobe-support/td-p/11843852)

ABAMBO | Hard- and Software Engineer | Photographer

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New Here ,
Mar 14, 2022 Mar 14, 2022

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Thank you for your help. I called them and got it sorted.

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Community Expert ,
Mar 14, 2022 Mar 14, 2022

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Thanks for the update.

ABAMBO | Hard- and Software Engineer | Photographer

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