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April 29, 2024
Question

REEMBOLSO

  • April 29, 2024
  • 2 replies
  • 130 views

NECESITO UN CONTACTO O CORREO PARA COMUNICARME CON ADOBE, NO TIENE EL HORARIO DE ATENCIÓN NI NÚMERO DE TELÉFONO DE PERÚ

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2 replies

Abambo
Community Expert
Community Expert
April 30, 2024

Adobe customer care can be contacted by beginning a secure chat session at https://helpx.adobe.com/contact.html?rghtup=autoOpen. Pop-up blockers need to be disabled, you need to accept cookies! If the chat window fails to open, or is non-responsive, use a different device and/or browser to start the interaction.

For support via Twitter:
https://twitter.com/AdobeCare

(see also here: https://community.adobe.com/t5/creative-cloud-services/how-to-contact-adobe-support/td-p/11875703 or here
https://community.adobe.com/t5/account-payment-plan/how-to-contact-adobe-support/td-p/11843852)

Important: Adobe does NOT contact you unsolicited by e-mail or direct message. If you get contacted by direct message from a person, claiming to be an Adobe employee, look at that profile and check if they bear the “Adobe Employee” marking under their name. Adobe support does not use Skype to give you support.
If in doubt, ask the forum.

ABAMBO | Hard- and Software Engineer | Photographer
Jill_C
Community Expert
Community Expert
April 29, 2024

What is your question? Perhaps it can be answered here in the Community.

Jill C., Forum Volunteer
Abambo
Community Expert
Community Expert
April 30, 2024

He question is concerning a refund, seeing the heading.

ABAMBO | Hard- and Software Engineer | Photographer