Rename Downloads

Forum|Forum|2 years ago
January 31, 2023
1 reply
290 views

I bought images from Stock and put into my Library. Then I downloaded it for use. However the download name is xxxxxx.jpg.part and I do not have any application that will open it up. And I want just a plain jpg that I can move and use anywhere which is what I thought I paid for.

How do I download the image in just a plain .jpg extension?

4Jc1ER8R.jpg.part this is what I get and cannot use.

Here is the only place I know to go to download and cannot see where I can change the .jpg.part

This topic has been closed for replies.

WendellaBee

Adobe Employee

Generally when you see that the file has an extension of .part it is in the process of downloading. Once the download completes you'll see the .jpg extension.

Abambo

Community Expert

To add to @WendellaBee's analysys:

If the download is incomplete for some reason, the file will stay in this status and is not usable.
Some networks use a proxy caching internet access data. If you retry to download, the same incomplete data gets loaded.
Sometimes, using a different browser solves the issue, if a redownload creates the same faulty file.

ABAMBO | Hard- and Software Engineer | Photographer

J

jonathan28195529dn4dAuthor

Participant

Thank you Abambo. Using a different browser allowed the download to complete. It is disappointing that Adobe always has their products lokced down to their benefit more than any other company so that one constantly has problems. This was a stupid problem and totally unnecessary.

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded