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Participant
March 29, 2021
Answered

Unable to ungroup JPEG

  • March 29, 2021
  • 2 replies
  • 782 views

Hello - I'm having the same problem. I can't ungroup elements in file #137227054. I have it opened in AI, but when I go to layers, there is not the option to ungroup. Can you please help? Thanks!

This topic has been closed for replies.
Correct answer WendellaBee

This file is a jpeg it is a flat image. Jpegs are always flat.

2 replies

PaintedKitty
Community Expert
Community Expert
March 30, 2021

You have to open the original AI file in Illustrator of course in order to un-group layers and then change it to your desired file type.

Abambo
Community Expert
Community Expert
March 30, 2021

@PaintedKitty wrote:

You have to open the original AI file in Illustrator of course in order to un-group layers and then change it to your desired file type.


There is no original Ai file to this asset. The asset is a JPEG from the start on.

ABAMBO | Hard- and Software Engineer | Photographer
PaintedKitty
Community Expert
Community Expert
March 30, 2021

OK gotcha! 🙂

WendellaBee
Adobe Employee
WendellaBeeCorrect answer
Adobe Employee
March 29, 2021

This file is a jpeg it is a flat image. Jpegs are always flat.