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sorendam.dk
sorendam.dk
New Participant
March 18, 2019
Answered

Worst quality

  • March 18, 2019
  • 4 replies
  • 943 views

I just downloaded a picture for a layout, and I was chocked by the poor quality. Don't you have quality control that contributors have to pass? In this image there's colours changed and it seems like the path has make with an axe. If I decide to use the image, it's much more time concuming than if you offered the original and I did the masking myself. Please have a look at image #139628971. I've also attached a screen dump showing part of the image.

This topic has been closed for replies.
Correct answer twaritar3263062

Hi there,

We apologize for the inconvenience caused to you.

Let me get this file checked from the product team. I will update this thread once I hear from them. Appreciate your patience.

Regards,

Twarita

4 replies

Ricky336
Ricky336
Community Expert
March 18, 2019

I can also say the quality of files being accepted from contributors is high. This file may have well been from Fotolia, which Adobe now control - you can only upload through Adobe Stock now anyway. By today's standard, I can say this picture WOULD not have been accepted. Besides the colour, there is also out of focus areas.

Abambo
Abambo
Community Expert
March 18, 2019

As a contributor I can confirm that there is a quite strict moderation of pictures that are now added to the portfolio, but there are still some pictures from before that strict moderation (may be even before fotolia) that do not meet the current quality parameters. Those pictures will be sorted out when detected.

ABAMBO | Hard- and Software Engineer | Photographer
twaritar3263062
Community Manager
twaritar3263062Community Manager
Community Manager
March 18, 2019

Hi there,

We've checked the file at our end and can confirm that the quality of the file is not up to the mark. Hence, I am adding an image license to your account so that you can use it against a different image.

Hope that helps!

Feel free to update this thread in case of any additional questions.

Regards,

Twarita

    twaritar3263062
    Community Manager
    twaritar3263062Community ManagerCorrect answer
    Community Manager
    March 18, 2019

    Hi there,

    We apologize for the inconvenience caused to you.

    Let me get this file checked from the product team. I will update this thread once I hear from them. Appreciate your patience.

    Regards,

    Twarita

      sorendam.dk
      sorendam.dkAuthor
      New Participant
      March 18, 2019

      Thank you Twarita for the quick respond!

      twaritar3263062
      Community Manager
      twaritar3263062Community Manager
      Community Manager
      March 18, 2019

      You are welcome!

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