"You'll be able to manage this plan shortly"

[angelyu42]

Hello, can someone please help me cancel my plan. It won't let me manage it as it displays the message "You'll be able to manage this plan shortly"

[John T Smith]

To Cancel https://helpx.adobe.com/creative-cloud/help/cancel-membership.html

-or reply #1 in https://forums.adobe.com/thread/2023066 - includes Mon-Fri Chat link

[twaritar3263062 · Accepted solution]

Hi there,

We apologize for the inconvenience caused to you. I just checked your account and noticed that you had an Acrobat Pro DC subscription which has already been cancelled.

Please update this thread if you need further assistance.

Regards

Twarita

[shafaatr96579469]

cool.  Please I did not want any charge post in my Credit card and please remove my Credit card from your

EDI file.

[twaritar3263062]

Hi Shafaat,

Sorry for a delay in response.  Please reach out to our support team Support FAQ: How can I contact Adobe for support?  for the above-mentioned request.

In case you are unable to reach our support through the above-mentioned link, please see Contact Support FAQ: Unable to reach support through the "Contact US" link

Regards,

Twarita

[souhardac63767882]

I would like to cancel my plan and I get the same result

[twaritar3263062]

Hi Souharda and Casper,

Sorry for a delay in response.

I have checked your account details and noticed that the Acrobat Pro DC subscription has already been cancelled.

Feel free to update this thread in case of any additional questions.

Regards,

Twarita

[isaiahmc21]

I also would like to cancel my Plan, it displays the same message for me.

[EvilBugQueen1]

Hello I.M.,

Once the processing completes you'll be able to cancel the subscription.

EBQ

[iliam98551555]

please cancel my adobe stock plan, coz i cant "You'll be able to manage this plan shortly"

[twaritar3263062]

Hi Ilia,

Sorry for a delay in response.

I have checked your account details and noticed that your Adobe Stock subscription has already been cancelled.

Feel free to update this thread in case of any additional questions.

Regards,

Twarita

[caspers60368712]

Hey

I also would like to cancel my plan.. I don't need the product anyway, so I really want to cancel before the trial expires

[thomasb17944516]

Please cancel my plan. I find the lack of ability to manage your account disturbing and the lack of date when you will be able to manage it. It seems like it is done on purpose so that you cannot cancel until after the trial expires. 

[twaritar3263062]

Hi Thomas,

Sorry to hear that you are facing troubles while cancelling your subscription.

I have checked your account details under the Adobe ID shared with forums and noticed that you had an Acrobat Pro DC subscription which has already been cancelled. However, I am unable to locate any active Adobe Stock subscription under this ID.

Have you perhaps taken another trial with a different Adobe ID which has an Adobe Stock subscription or were you referring to the cancellation of your Acrobat DC subscription?

Regards,

Twarita

[haewonny]

I signed up for free trial and there's no way i can cancel it. I find the message "You’ll be able to manage your plan shortly." keep coming up. I tried the chatting service but the program seems not working appropriately. I would like to have my plan cancelled asap.

[EvilBugQueen1]

There is no Adobe Stock subscription under the Adobe ID you are using on the forum.

EBQ

[lily12345678]

Could you please also cancel my adobe after effects plan? It turns out my computer isn’t able to use it but I can’t manage my plan, it simply says view plan.

[lily12345678]

also now it says my message is being moderated, what does that mean? i want to make sure that it’s actually sending

[Brad Lawryk]

  wrote

also now it says my message is being moderated, what does that mean? i want to make sure that it’s actually sending

Often posts from newer users will get flagged for moderation. Nothing to worry about, it just sits in a queue until one of us moderators can approve of it. Usually only takes a few minutes.

[manofgod8766]

Could you please cancel my plan as well. I just wanted the free trial and thought I could cancel it myself. Thanks.

[Abambo]

You can self-cancel. on account.adobe.com go to plans, choose your plan, click "Manage Plan" and click "Cancel plan".

Look here for more information: How to cancel your Adobe Creative Cloud plan or membership

[manofgod8766]

Hi. Thanks for your reply. I don’t have that option. Please cancel it on your end.

[Abambo]

Contact Customer Care

You need to contact customer care for this.

[EvilBugQueen1]

You will be able to cancel after your order has processed. Monitor account management for updates.

EBQ

[yuqingw65099155]

Would you please cancel my plan as well? Thanks.