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Pen sensitivity issue on Huion KAMVAS 22 Plus

New Here ,
May 17, 2022 May 17, 2022

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Whenever I paint a stroke on any surface, instead of getting a smooth size transition, I get a very weird stepping artifact (image below). I have already reinstalled absolutely everything (drivers for both Painter and Huion tablet, video card, etc) and had no success fixing the problem at all. Also, I tried several different pressure sensitivity adjustments on the tablet software and none of them have worked. 

 

Here is some other important info:

 

  • My Substance Painter version: 7.4.3 (I had the issue on all versions I tried though);
  • My tablet: Huion KAMVAS 22 Plus;
  • My GPU: NVIDIA GeForce GTX 1080 Ti, Driver version: 30.0.15.1259 (I had the issue on all versions I tried though);
  • My CPU: AMD Ryzen 7 1800X Eight-Core Processor 3.60 GHz;
  • Installed RAM: 32 GB.

 

 

I will appreciate any kind of help as I DO need the tablet to work properly on Substance Painter as this is the software I rely on work-wise. 

 

Thanks in advance!

 

Huion_SP_ISSUE.jpg

Bug Unresolved

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4 Comments
Adobe Employee ,
May 17, 2022 May 17, 2022

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Hi,

Have you tried your tablet on any other software? 

Thank you,

Kind Regards,

Geoffroy SC

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New Here ,
May 17, 2022 May 17, 2022

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Thanks for the quick reply, Geoffroy. 

 

I've tried on Photoshop and had no issues at all. HOWEVER, the issue also shows in the Pen Pressure test section on the tablet's software (image below).

 

 Huion_PenPressure_ISSUE.jpg

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New Here ,
May 18, 2022 May 18, 2022

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Geoffroy, I have more findings: I've tried doing the same thing on a completely different computer with a Cintiq drawing tablet instead, and I had the exact same problem as shown above. So, the issue is in fact related to Substance Painter, and not to the tablets at all. 

 

Can you please try to reproduce the issue and see if you'll run into the same problem? 

 

Here is the result that I should get on Substance Painter (I made this on Photoshop, which has no issue with the pen pressure):

 

Stroke.png

 

Thanks in advance!

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Adobe Employee ,
May 30, 2022 May 30, 2022

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Hi,

Have you reduced the number of steps of your brush? 

Thank you,

Kind Regards

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