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Starter assets materials turned pink

Community Beginner ,
Jun 09, 2022 Jun 09, 2022

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Hello

Painter has become unusable suddenly.

Materials have gone pink on me,  including some from the starter assets which i never used.

I have tryed a fresh install, [including removing everything that read Painter on th ecomputer [Mac 11.6.6] it did not help.

I think it has started after i deleted Blender Folders with materilas maps created from the Substance plugin .

the clean install removed all the materials i added to the library,  but not the pink ones from the starter assets.

opening a new file now.  i don't see the mesh object , just pink stuff.  I did tryied to follow the instractions in the Docs regarding updation materials... but it does not work. Again the materials now in pink were never in use.  

please see the screenshot and log[in text bellow].

Screen Shot 2022-06-09 at 22.33.01.png

 here's teh log: 

[Resources List Model] Icons memory budget set to 100MB.
[Plugin - resources-updater] No project open, resources updater discarded
[Shader Helpers] ----- shader compile log -----
[Shader Helpers] ERROR: Implementation limit of 16 active fragment shader samplers (e.g., maximum number of supported image units) exceeded, fragment shader uses 18 samplers
[Shader Helpers] --- shader compile log END ---
[Shader Helpers] ----- shader compile log -----
[Shader Helpers] ERROR: Implementation limit of 16 active fragment shader samplers (e.g., maximum number of supported image units) exceeded, fragment shader uses 18 samplers
[Shader Helpers] --- shader compile log END ---

 

thansk a lot

akash 

Bug Unresolved

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6 Comments
Community Beginner ,
Jun 10, 2022 Jun 10, 2022

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this has been resoleved but somehow it was difficult to find,  maybe i jsut didn't know how to define the problem corectly:  https://substance3d.adobe.com/documentation/spdoc/thumbnails-in-the-shelf-look-incorrect-170460259.h...

 

thanks a lot

akash 

 

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New Here ,
Jul 21, 2022 Jul 21, 2022

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I follow these instructions and the file was still pink.

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New Here ,
Aug 08, 2022 Aug 08, 2022

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I have the same issue.

Screen Shot 2022-08-08 at 12.55.50 PM.pngScreen Shot 2022-08-08 at 12.56.27 PM.png

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New Here ,
Aug 09, 2022 Aug 09, 2022

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Same issue! any solutions?Schermafbeelding 2022-08-09 om 13.22.17.png

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New Here ,
Jan 04, 2023 Jan 04, 2023

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I encountered this issue as well on my older home computer, iMac (late 2013) Since we can't upgrade beyond Catalina (10.15.7) none of the version 8 worked. But as soon as I downgraded to the latest version 7 (7.4.3) it worked like a charm. Perhaps this might help anyone out there struggling.

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New Here ,
Jun 11, 2023 Jun 11, 2023

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thanks dude!

I updated my drivers and deleted the "previews" folder in my case it was "C:\Users\"your user here"\AppData\Roaming\Adobe\Adobe Substance 3D Painter\previews" now works fine 😄

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