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whitneyg82585005
New Participant
July 26, 2017
Question

Adobe Team Projects - Invite Accepted but not synced to application

  • July 26, 2017
  • 2 replies
  • 1669 views

Hi all,

I am having an issue with getting my team’s project to sync with my application.

  1. My team has set up the project and they are able to collaborate just fine (so it's not an issue with the setup process, it’s just me).
  3. I have accepted the invite through the Adobe Cloud in my Menu bar at the top of my MacBook Pro. (It registers the Team project there).
  5. Once I accepted the invite, I was able to see everyone collaborating (Messages such as: “Alex made changes to XX Team Project”, etc.)
  7. When I open Premiere application and select “Open Team Project”, this invite or Team Project is nowhere to be found. It is completely blank.

I have confirmed I am signed into the same Adobe account of which I accepted the invite.

Anyone else experiencing these issues? Any advice?

Thanks!

[Moved from regular to Team forum... Mod]

This topic has been closed for replies.

2 replies

M
marissar51796655
New Participant
April 20, 2020

Hi! I'm having this same issue. Know this is a message from two years ago, but did this ever get fixed? Or does anyone else know how to solve? Thanks!

U
Adobe Employee
Udo_Pawlik
Adobe Employee
April 21, 2020

Hi,
This issue should no longer occur, have you accpeted the invite via the Creative Cloud app or within Premiere or AfterEffects? Maybe the person who sent you the invite could remove you as a collaborator and the re-invite you.

 

U
Adobe Employee
Udo_Pawlik
Adobe Employee
February 4, 2021

I am also having this issue.  IT uninstalled and reinstalled the entire Creative Cloud.  I am signed in with the correct info.  When I accept the invitation i get the BLUE BAR and it never goes away.  Thoughts? 


Hi Jeffrey,
Sorry for your troubles. Could you please provide following info:

  • Were you able to work in a Team project before IT reinstalled CC? 
  • Did IT install the latest version of Premiere/AfterEffects?
  • Are you able to create a new Team Project (and share the changes)?
  • Could you also provide a screenhot of the 'BLUE BAR'? 

 

Thank you,
Udo


John T Smith
John T Smith
Adobe Expert
July 26, 2017

Some Premiere Pro Team links https://forums.adobe.com/thread/2234035 that may help

W
whitneyg82585005Author
New Participant
July 26, 2017

Thanks, John! I have looked through these links and it doesn't seem to have any similar issues. I am also connecting with my IT department to see if it is something on their end.

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