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arizvimcclatchy
New Participant
March 8, 2018
Answered

Help, I keep getting an auto-save error code1606090736 on a team project

  • March 8, 2018
  • 13 replies
  • 11171 views

Working on a major team project, and experiencing a horror story. I keep getting auto-save error code1606090736. It suddenly stops saving changes and it started all of a sudden a few days ago.

I've cleared out caches (i think i've got it all), preferences, even deleted the adobe software from the computer, and reinstalled. I've logged in and out of adobe cloud, signed in and out of my id. The error keeps coming back! I am not sure what else to try. We have a functioning internet at work, and it downloads stuff just fine. Our adobe accounts are fully paid.

I'm using the latest premiere pro cc 2018 on the latest mac pro, with the latest mac os. I'm beyond frustrated.

help. anyone.

    This topic has been closed for replies.
    Correct answer arizvimcclatchy

    So my team's going through this nightmare on and off. We've figured out the best workaround, and here it is:

    Have your team project open. Make sure you've got latest changes from everyone on the team in there.

    Go to EDIT > TEAM PROJECT > CONVERT TEAM PROJECT TO PROJECT

    Save the new project somewhere on your drive.

    Now once that is done. Close out of premiere.

    Navigate to the new OFFLINE PROJECT you created.

    Open it, make sure all is well, and all your latest stuff and sequences are in place.

    Once all of that is good, go to EDIT > TEAM PROJECT > CONVERT PROJECT TO TEAM PROJECT. Add your team back on to this project.

    Make sure you archive the old team project though. That's important, lest you want to confuse other folks.

    13 replies

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    mikethomastv
    Known Participant
    March 25, 2018

    I have had the same issue for weeks now.  It's been taking an insane amount of time to share changes as well.  I am on an iMac Pro, maxed out.  

    Given how much we depend on the software to hit deadlines and deliver content, it's becoming unacceptable that this has not been addressed yet.

    Help. Please.

      PeterELee
      Adobe Employee
      PeterELee
      Adobe Employee
      March 9, 2018

      I'm very sorry to hear that you have run into this issue. The error code -1606090736 is a little tricky, and the wording of the dialog is not appropriate for that situation. There is a monitor that periodically checks whether the current auto-save operation is progressing. If it has not detected any progress for over 5 minutes, it returns -1606090736. If you ignore the error dialog and continue waiting, it's likely that the auto-save operation will complete eventually, and that subsequent auto-saves will be faster. It's hard to predict how long it will take to complete, though.

      Normally, auto-saves are nearly instantaneous. We've seen some cases where they can take many minutes to complete, however. These seem to be the two most common issues to look for:

      1. Changes that touch several thousand assets at once. This can include importing many assets in one go or converting a large standalone project to a Team Project.

      2. A slow drive in the system, especially one that is mounted across the network. Even if the drive doesn't contain any media that's used in your Team Project, it may have an effect, but the worst case is having Team Project media on such a drive.

      We're working on several improvements in this area for upcoming releases.

      ianmackenz
      ianmackenz
      Participating Frequently
      March 30, 2018

      hi there - i'm getting a similar issue, though i believe with a slightly different error code.   i just converted an existing project into a team project and keep getting auto save errors continuously.  please help!

      A
      arizvimcclatchyAuthorCorrect answer
      New Participant
      March 30, 2018

      So my team's going through this nightmare on and off. We've figured out the best workaround, and here it is:

      Have your team project open. Make sure you've got latest changes from everyone on the team in there.

      Go to EDIT > TEAM PROJECT > CONVERT TEAM PROJECT TO PROJECT

      Save the new project somewhere on your drive.

      Now once that is done. Close out of premiere.

      Navigate to the new OFFLINE PROJECT you created.

      Open it, make sure all is well, and all your latest stuff and sequences are in place.

      Once all of that is good, go to EDIT > TEAM PROJECT > CONVERT PROJECT TO TEAM PROJECT. Add your team back on to this project.

      Make sure you archive the old team project though. That's important, lest you want to confuse other folks.

      A
      arizvimcclatchyAuthor
      New Participant
      March 9, 2018

      An update to whom it may concern,

      there is NO fix for this BUG. The only thing you can do is convert it to offline, and maybe make a duplicate, and then set THAT duplicate as a new team project. We'll see if that works. To be continued.    

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