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mc123
Participant
July 20, 2018
Question

Label colors not preserved in Team Projects?

  • July 20, 2018
  • 9 replies
  • 3913 views

Hi all,

It appears when I add labels (colors) to different clips on the timeline, Team Projects does not preserve them after I close out of the project. In other words, I'll go ahead and spent hours highlighting clips I find to be of use in my sequence, and then upon closing out of Premiere and re-opening the project, all of my labels/colors are gone.

Clip labels themselves do not appear to trigger the "share" option because they're personal properties, according to another thread I read here. But Premiere doesn't even preserve them for my own personal use when I reopen my projects.

Has anyone else experienced this? Is there a workaround? Currently on CC 2018 12.1.1.

    This topic has been closed for replies.

    9 replies

    R
    Remii35119220zatz
    Participant
    November 27, 2024

    this is still an issue in 2024, can we please fix!!

    Phil 3D
    Phil 3D
    Known Participant
    September 11, 2023

    It's September 2023 and this is still happening. 

      S
      Stroboscopic
      Participant
      October 19, 2022

      Just an insight: I just updated Premiere and AE to version 23.0.0 and the Label sharing problem persists. Labels/colors assigned to clips by one user/machine are invisible to other users/machines in both Team Projects and Premiere Productions.

       

      It's almost as if Label metadata is stored at the user level and not the project level, so this architecture would need to change in order for different users to be able to "collaborate" Labels with other users in a Team Project or Premiere Production.

        D
        defaultrcjg5pntu1e5
        Participant
        October 20, 2023

        I am using After Effects 23.6.0 right now and label problem still exists. 
        This is definetely a dealbreaker. 
        It would be important if this would be fixed.

          A
          Angie5E57
          Participant
          June 10, 2022

          Hi, I am currently having this issue in Premier Pro. I will spend hours going through clips and labeling them with different colors only for it to no preserve my edits when I reopen the project later. 

            A
            Community Expert
            anythingwilldoCommunity Expert
            Community Expert
            October 20, 2021

            I'm having the same issue, more than three years later but in After Effects. No idea if in Premiere is fixed but in AE it isn't.

            I am a Community Expert for Adobe
            R Neil Haugen
            R Neil Haugen
            Legend
            October 23, 2021

            Are you working in a Team Projects situation?

             

            Neil

            Everyone's mileage always varies ...
            PeterELee
            Adobe Employee
            PeterELee
            Adobe Employee
            December 18, 2018

            In fact, it looks like the version of Premiere that contains the Team Projects label color fix has gone live. Are you still seeing label color issues in Premiere Pro 13.0.2, with labels applied using that version? If so, please let us know. The issue I was referring to is known to occur in Premiere Pro 13.0.1 and earlier. Version 13.0.2 was released a few days ago.

              B
              brandonbstudios
              Participant
              June 23, 2019

              Still having issues with team projects not saving my labels on the media in my sequences. After I close the project, then re open it, the labels are changed back to the defaults. Time WASTED

                Nate Boerman
                Community Manager
                Nate BoermanCommunity Manager
                Community Manager
                February 13, 2020

                I'm having the same issue whenever I am working with Multicam Sequence. I usually highlight the clips with the Label color that are important. But soon after the label color gets disappear. I see no solution even after I undo some stuff hoping if I personally hit something wrong. But I found out it is a bug after I'm getting this more often. 

                 

                #1 solution I've got that you can retrieve the color back.

                If you open the previous Auto-saved files you can still see the labeled color are there in the designated clips that you have selected. But, it complicated, it's not the fix but it works.

                 

                Let me know if anybody has tried this.

                 

                But you guys still need to fix this issue, please. 

                 


                Suzanc71855958,

                I am sorry that you are having an issue with label colors.  I just looked at this and it appears to be working fine in the multicam sequence.  Could you please let us know which version of premiere pro you are using by going into your help // about premiere pro (win) or premiere pro // adobe premiere pro(mac)?

                -Nathan  
                  PeterELee
                  Adobe Employee
                  PeterELee
                  Adobe Employee
                  December 3, 2018

                  A fix for loss of label colors in Team Projects will be in the next Premiere Pro bug fix release, coming soon. I'm very sorry for all the frustration the issue has caused. A less frequent issue with missing color labels in standalone Premiere projects was also mentioned in this thread. I can't say for sure whether that has been fixed, since we have not yet been able to reproduce it in house.

                    larajpretorius
                    larajpretorius
                    Participating Frequently
                    November 22, 2018

                    This is happening to my labels too, but mine isn't a team project. I spent quite some time colour-coding certain clips for different purposes within my edit, and randomly certain clips started reverting back to their original colour in my edits. At first I thought I had made a mistake, but it's been happening even more frequently now. I didn't realise there was a bug, otherwise I would have tried a different approach in the interim, but I suppose I'm just grateful it is a known issue. PeterELee​​ could you also make sure that they fix this bug in general, and not just for team projects? I rely on the labels and I'm looking forward to this particular glitch being resolved.

                      PeterELee
                      Adobe Employee
                      PeterELee
                      Adobe Employee
                      November 22, 2018

                      I'm sorry to say that the Team Projects label color fix will probably not fix the issue you're seeing in standalone Premiere projects. I will make sure that the Premiere team hears about your issue, though, and that a bug report is filed if there isn't one already. Please PM me if you're willing to send us a sample prproj that you've seen this issue in.

                        larajpretorius
                        larajpretorius
                        Participating Frequently
                        November 22, 2018

                        Thanks for getting back to me Peter. Oh dear, a new bug. Sorry for commenting here on this thread then - I had to search for quite a while to find others who had a similar issue. I'd really appreciate you bringing it to their attention too! I'd also be happy to send through a project file. Would Adobe still get all the info they need from it even though the footage isn't attached?

                          gregl7
                          gregl7
                          Participant
                          September 27, 2018

                          I am having the same issue as of September 27, 2018 with version 12.1.2. Had the same problem with at least the last iteration of Premiere Pro.  I create custom label colors and defaults, and apply these defaults to clips within any of my team project sequences.  When I re-open Premiere, all the clips in said timelines reset to the first label color, effectively losing all my labeling work.  At least my label defaults within preferences is still preserved... but there's no point in me using these custom labels since Premiere just resets them every time.

                            PeterELee
                            Adobe Employee
                            PeterELee
                            Adobe Employee
                            September 28, 2018

                            We have verified this issue and we're tracking it. I don't have a good idea when a fix will be available, unfortunately.

                            M
                            mikethomastv
                            Known Participant
                            October 14, 2018

                            Any update on this? This is a dealbreaker on team projects for my staff.  This problem has existed for way too long.

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