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New Participant
February 22, 2022
Answered

Team Project Error Code 1609629695

  • February 22, 2022
  • 7 replies
  • 2328 views

I am collaborating with a client on a team project and when I open the project I receive a error dialog box,

"There was an error opening the TeamProject Error -1609629695. Do you want to open the provious auto-saved version instead".

It will never allow me to open a previous version and cycles back to this dialog box.

This topic has been closed for replies.
Correct answer Udo_Pawlik

Hi, still getting the same issue to this day.

I tried opening on Version 22.0 and it didnt work. So i tried going to the 22.6.4 and it also didnt work. The message i get is also "There was an error opening the TeamProject Error -1609629695. Do you want to open the provious auto-saved version instead".

 

I cant work in Premiere 23 because my coworkers all use 22. How can i solve this?


Are you able to use the Media Browser to open a previous Auto-Saved version?
Just open any Project and then follow the steps under view auto-saves here: View Team Project auto-saves 

Best, Udo


Udo Pawlik | Sr Software Product Quality Specialist | Adobe | upawlik@adobe.com

7 replies

Participating Frequently
March 14, 2022

Hi Abode folks,

 

I have a major issue since yesterday. 

When I try to open some of my team projects, Premiere tells me an error occured (error code : 1609629695) (=> image attached)

It offers me a choice of openning an older, automatically saved version of the project.
When I do that, it either doesn't work or - even worse - it opens a blank project and definitively erases everything i've done before.

Could anyone please help me on this issue.
I'm absolutely terrified of losing that much data, as these files amount to months (even years) of cumulative work.

Thanks, 
Omar

Kevin-Monahan
Community Manager
Community Manager
March 14, 2022

Sorry Omar. The fix is in the Beta. See this thread from this post.

 

Thanks,
Kevin

Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio
Udo_PawlikCorrect answer
Adobe Employee
March 1, 2023

Hi, still getting the same issue to this day.

I tried opening on Version 22.0 and it didnt work. So i tried going to the 22.6.4 and it also didnt work. The message i get is also "There was an error opening the TeamProject Error -1609629695. Do you want to open the provious auto-saved version instead".

 

I cant work in Premiere 23 because my coworkers all use 22. How can i solve this?


Are you able to use the Media Browser to open a previous Auto-Saved version?
Just open any Project and then follow the steps under view auto-saves here: View Team Project auto-saves 

Best, Udo


Udo Pawlik | Sr Software Product Quality Specialist | Adobe | upawlik@adobe.com

Adobe Employee
March 3, 2022

A fix for this issue is available in the latest Premiere Pro (Beta) build. 
Feel free to post back here or contact me directly if the issue still reproduces.

 

Best,
Udo

Udo Pawlik  |  Sr Software Product Quality Specialist |  Adobe  |  upawlik@adobe.com

New Participant
March 4, 2022

Where can I find the Premiere Pro (Beta) build?

 

Peru Bob
Adobe Expert
March 4, 2022

You can find it in your Creative Cloud app.

Adobe Employee
February 28, 2022

Hi, it seems this bug is specific to cases where a local .prproj with preview files was converted to a Team Project. We're currently working on a fix and will make it available in the Beta builds soon.

A possible workaround is to delete the video previews before converting the local .prproj to a Team Project or downgrading to the previous Premiere version.

Regards,
Udo

Udo Pawlik  |  Sr Software Product Quality Specialist |  Adobe  |  upawlik@adobe.com



Community Manager
February 23, 2022

Thanks for the report. Sorry you have been inconvenienced. We believe we have isolated the problem and are working on a resolution to it now. We will share more here as we integrate the fix.

 

Regards,

Michael

 

Sr. Engineering Manager

Adobe Team Projects

Participating Frequently
February 23, 2022

I downgraded to version 22.0 and now it works again!  

 

Joanthan Rueger
New Participant
February 23, 2022

Thank you, that helped me a lot, you make my day.

Participating Frequently
February 23, 2022

I have the same problem. The project still opens on other computers at the office... but at mine it stucks also.  I hope there wil be a solution! 

Peru Bob
Adobe Expert
February 22, 2022

Moved to the Teams forum.