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Team Project Invite Error

New Here ,
Jun 01, 2022 Jun 01, 2022

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Hello,

 

CC user here and looking to start collabing with my collegue for out projects. During the invitation process his email doesn't seem to be able to accept invitation from other projects. I am able to accept an invitaiton when he is the owner.  I am also able to invite other users.  Just this one paticular user that can't seem to accept an invite.  I enter in his email (also has paid suscription and updated software) it finds it but then as the actual invite sends if simply fails with no explaination.  Just a big nope.  I tried calling customer service but they really could figure out the issue either. Here are some stills for referece:

 

Screenshot 2022-06-01 100540.pngScreenshot 2022-06-01 100603.png

 

Again. It's only Ivan here that can't accept. Other user invited work.

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Adobe Employee ,
Jun 02, 2022 Jun 02, 2022

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I sent you an email to follow up with you.

Best,
Udo

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