Participating Frequently

Question

Team Projects Are Literally Quietly Breaking Saving

Forum|Forum|1 year ago
December 16, 2024
6 replies
1921 views

This seems to have been introduced in the latest version of Premiere.

If a Premiere Pro Team Project is open for a long enough time, saving will literally stop working. The program never tells you that it's happening or brings attention to that fact. Autosaves will simply stop being made, the publish & update buttons will quietly gray out and pressing Ctrl + S will do nothing.

This has happened to me 3 times in 2 different computers. In 2 of those times, I lost an entire day's of work. But on the 3rd time, I was able to catch it early and prevent another disaster.

My computers are M1 and M4 Macbooks. My only guess here is that it could be something to do with the project staying open while the computer is asleep overnight. Maybe it never picks up the connection with Adobe when you go back and causes all o these silent errors to happen.

T

Thomas24019417b313

Participant

Everyone here has this problem regularly too. There is no alert informing you this happened, just a subtle grey cloud icon endlessly trying and failing to save.

As others above have said, we copy and save locally. But then it's a huge pain to bring it back into the shared project. And seems to negate the entire point of working in Teams in the first place.

You'd think this sort of thing would be an absolute P0 with a bullet, but apprently Adobe doesn't care. Or hasn't communicated that they're even aware of it. This is the kind of reliability issue that gets people to quit Adobe.

R

robingroulx

Participant

Hey,

Also having this issue. There has to be a fix for this by now yeah?

J

jaredh58606304

Participant

also having this issue...

M

martinc1656642

Inspiring

And here we go again.
It hasn't been saving for 4 hours, I am glad I saw this now.
Please, Adobe help us by finding a solution to this.

@Nate Boerman I copied all of the elements from the Team Project into a new project. I now have to figure out how to merge this into the original Team Project that 2 other editors worked on for the last 4 hours.

K

Kcaudill

Known Participant

@martinc1656642 This is the worst part, dealing with all of the duplicate assets Premiere will create. We use lots of multicam clips, and Premiere will duplicate every multicam in the sequnece when bringing work back into the Team Project. It really sucks to put more work on the editors (or an AE) but the best way is to then replace clips by timecode (you can re-cut clips in by timecode or option drag) so that the clips in the sequence is referencing the original ones in the Team Project and not all the duplicates Premiere created. It's such a pain to keep things tidy.

R

responsible_Forest5FFC

Participant

This just happened to us last month on two different computers.

I couldn't "Convert Team Project to Project" because it wanted me to "Publish" the project first. I couldn't publish the project first because the Team Project was not synced to the cloud. Note that we were connected to the internet, the project just all of a sudden decided not to sync to the cloud. We lost 1 day of work.

LIKE YOU SAY, the autosave didn't work because it quietly stopped saving like the day before.

I really like collaborating in Team Projects but these saving/syncing issues are a royal pain.

Nate Boerman

Community Manager

I am sorry for your troubles.

If that is not working, you coulc create another project and copy the contents fo your older project window into the new projec window. That should allow you to save and continue working in the new project. Let me know if this works for you.

-Nate

K

Kcaudill

Known Participant

Is there and or will there be a fix for this? This problem continues to happen to our editors accross projects and machines and while my fix usually helps, it's still a major inconvience and then leads to having to consolidate projects.

D

default3o89w9ub56k7

Inspiring

Same here. This is out of control.

U

Udo_Pawlik

Adobe Employee

It might help to refresh the local project file (.tpr) which can be found in the 'Auto Save' folder whose path is specified under the 'Auto Save’ preference for Team Projects. Close Premiere and move the existing ‘[projectName].tpr’ file to a temp location. Restart Premiere and open the troublesome Team Project, the .tpr file will be re-created based on the cloud version.

R

Ralph_Edits

Participating Frequently

it doesn't and its an insane problem to have that is costing me time and money

Udo Pawlik

Community Manager

Hi @lucasrizzotto, sorry for your troubles. Generally CTRL+S is grayed out in a Team Project as each edit is auto-saved and adds another entry to the Auto-Save history (Edit >Team Project > Browse Auto-Saves).
In case auto-save is not possible you should be getting a message in the connection status icon - What icon and text are you seeing when auto-save fails?

L

lucasrizzottoAuthor

Participating Frequently

I will pay attention to the next time this happens and report back!

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded