You should have deactivated by signing-out from the Help menu in Expert mode. You will need to contact Adobe directly. Click the link below using a browser that accepts cookies and allows popups and ensure you are signed-in with your Adobe ID. Wait for the blue button to appear, and click “Still need help? Contact us” Ignore the suggested links to try, which will take you full circle back to this forum. Go straight to the blue button at the bottom. Wait for the next page to load and click in the white area to start chat. Contact Customer Care
... View more