Which version of Lightroom are you currently using: Lightroom Classic or Lightroom Desktop? ... View more

@drtonyb    I've just tested that sequence on my Mac system, and can confirm that it happens as described....but only if I use "Export As...." in PS. If I use the "Quick Export as PNG" option, there is no issue back in LrC. Using the "Export As" option, I used the following sequence: 1. In LrC Develop, I added a rating and a colour label to an unedited raw file, then applied the Adaptive Color profile. 2. Then used the Edit in PS option. 3. In PS I used the "Export As" option, selecting Jpg as the export format. 4. After the Export completed, returning to LrC shows the original image with no rating, no colour label, and the default Adobe Color profile. 5. Checking the History panel, there were the two expected entries (Import and Adaptive Color), but neither of them were selected. Clicking on the Adaptive Color history step reverted the image to that edited state, but the rating and color label were still not applied.   There may be variations of that workflow that don't cause the issue, but that specific workflow definitely does and appears repeatable. ... View more

Just to let you know that I've passed the report along to Adobe. ... View more

Does this issue happen on all images containing people? What about different file formats, can you try those? ... View more

Do your images still have the red dot on them?   Given that these are local copies, distinct from the master copies in the cloud, I assume that Lightroom Desktop can still function correctly, even though it's probably a little confused trying to move the images from the old location to the new location and finding that they already exist in the new location.   So, if the issue is still there, I suggest you temporarily uncheck the option to store a copy of the originals locally, then restart LrDesktop. After the restart is that red dot still appearing on the images? Check that the new location is still set in the Preferences>Cache tab, if so re-check that option and see how LrD responds to that.   There is a "nuclear option" of unchecking the option, then deleting the old and new local copies, then re-enabling the option again, but that's something you'd obviously want to avoid. So let's see if we can find a way to kick-start that copy first. ... View more

Thanks for the info. I don't recall any update to 11.1.1 being announced, but that's not to say it didn't happen. The previous update to 11.1 was released around December 16th.   Regarding your issue, I'm not sure where we go from here. It sounds very much like a problem that occurred a few years ago when an update for LrM went badly wrong and the app was uninstalled before the update was installed. That caused all free version users to lose their data, unless they were fortunate to have a backup. I hope that isn't the case (and so far I've not see any similar problems being reported), but unless you do have a backup taken prior to the update then I don't see how you are going to be able to recover your data. I was hoping that you'd simply switched to a different account, but if that's not the case I don't know what else to suggest.   I'll try to contact Adobe to see if they have any suggestions. If so, I'll get back to you.  ... View more

That's a shame, I had high hopes that the missing photos would be in that set of 1100 unassigned images. But as they are not, I'm stumped.....you are absolutely correct, even if you did inadvertently delete them they should be in the Deleted album. However, deleted images are now only kept in the Deleted album for 30 days (it used to be 60), so is it possible this issue has been going on for longer than the 30 days?   If not, I'm afraid I have no idea about what has caused the issue. It's good that you have backups, but it's still nevertheless very worrying. ... View more

Can you clarify the sequence of operations. Your post implies that you first moved the images from the current location to a new location outside Lightroom, after which you then updated the Preferences>Cache tab to tell Lightroom to use the new location for stored originals. Is that what you did? Or did you use the standard procedure, namely just changing the location in Preferences which allows Lightroom to move the images from old to new location?   That's an important distinction which might have a bearing on the issue that you are now experiencing.   BTW, are both disk drives (old and new locations) online? ... View more

Thanks. I've taken a screenshot of that image, added it to my Lightroom and it detects those people correctly. So not sure why it's not working on your system.  Can you tell me the file format of that image, and can you tell be the Lightroom version number that you are currently using? ... View more

Thanks for the info. A couple of questions: 1. Can you confirm that you have logged in using the same Adobe ID as before the update? 2. Assuming you are, how did you do the update? Did you delete the app before installing the new version? 3. Can you confirm the Lightroom version number that you’ve just installed?   ... View more

Can you share an example image which Lightroom fails to detect any people. Use something like Dropbox or WeTransfer to upload the image then share the link here so that we can try to reproduce the same problem. ... View more

Are you using Lightroom in Local mode or Cloud mode?   In Cloud mode, Lightroom has no ability to delete any images other that what are already stored in the cloud, and certainly has no way of accessing images in your Dropbox account. If there are images "somehow already in LR" that can only happen if the user specifically imported them.   In Local mode, Lightroom operates as a file browser, so it will be able to see all images on your local disk drives.   ... View more

Are you using the free version of Lightroom Mobile, or are you a paid subsciber? If you are using the free version, did you remove the app before downloading and installing the update?   There appears to be a bug in the forum sofware which is preventing URL image attachments from showing, so can you repost the screenshot by using the "Insert Photo" icon for in in-line attachment in your forum reply box, as per this:   ... View more

Are you saying that when you open the Masking tool on an image that contains people, the people tab in the Masking panel does not detect any people? Does this happen on all images containing people, or on one or two specific photos? Can you post a screenshot of an example photo, showing the image and the opened Masking panel with the People tab expanded? ... View more

Yes, I understand that the Album has a lot less photos than it should have, but you haven't addressed the questions that I raised in my first post. Specifically: is there a total mismatch between the Lightroom Desktop All Photos total and LrWeb's All Photos total, and have you checked to see if any of the 1100 images that are not in any album include some or all of the images that are missing from the albums?   Another way to view those 1100 images: click on All Photos, then click in the Search Bar (make sure the Filter icon is not highlighted) and select Album from the list of facets that are shown. In the list of albums that is then produced, scroll to the bottom of the list and click on the entry for "Not in Any Album".....that will populate the grid with all the images that are in the cloud but not assigned to any album. Does that list contain any of the images that you expected to see in one of the existing albums? ... View more

AFAIK, the Color slider default value on import is 25 for Raw files (0 for Jpegs), and I'm pretty sure that it's been that way for a long time. Using Denoise on the raw files resets the Color slider to 0 as well as the Luminance slider it that was previously adjusted prior to enabling Denoise. ... View more

Maybe you aren't understanding the answer. If you are using loupe view (not Grid view) in the Library, with multiple images selected in the Filmstrip, the only way that you should be able to apply metadata changes to the most selected image and see that change also applied to all the other selected images would be if you have activated AutoSync as described by @drtonyb . However, if you do not have AutoSync enabled and yet you still see those changes applied to all selected images in the Filmstrip, it might be worth trying a Preferences reset: https://www.lightroomqueen.com/how-do-i-reset-lightrooms-preferences/ ... View more

That sounds like a completely different and unrelated problem. I suggest you start a new thread explaining the issue in more detail. ... View more

Can you post a screenshot of the image when viewing the Info panel opened. Use the "Insert Photo" option when doing your reply so that the image is displayed in the reply, not as an attachment. ... View more

When you say "tags" do you mean Keywords, or something else?   Keywords can easily be added manually using the Keywords panel. In the Lightroom Desktop app, click on the Keyword/Tag icon at the bottom of the right-hand vertical toolbar. In LrMobile use the "Info & Rating" panel to add keywords. ... View more

Does assisted culling work of a memory card? Or do I have to move the photos to my hard drive first, from what I've tried so far I have to transfer them all to my PC first   By @James25530248i7pt   I got Assissted Culling to work on an SD card, though I don't know if it is by design or a loophole. Basically, after inserting the memory card and launching Lightroom Desktop (on a Mac), the top left corner of the LrD sindow looks like this:     If I click on the card, yes it goes immediately into import mode, which requires the card contents to be copied to a local hard drive. However, if I click on the small icon that I've indicated, that brings up a system browser window which allows me to select the SD card. Once selected, the contents of the card then appear in the main window, not the import window. In that state I can open the Assissted Culling window and process the card contents as normal. However, once you've got all your selects sorted, the only option is to "Copy the Selects to the Cloud", there is no option to copy them to a local hard drive. It would appear possible that you could select the rejects and delete them from the card, then revert to the "normal" card import process. Which is why I wonder if it's a loophole, as Lightroom generally doesn't allow the contents of an inserted SD card to be changed. ... View more

Assuming you are referring to the Lightroom Desktop app, that functionality still exists. See the Lightroom Preferences>Import tab. It also exists in the Lightroom Mobile apps: Settings>Import tab. ... View more

 However, my Lightroom library has 133,666 photos and videos, but the folder on my drive only has 129,010 files. Why wouldn't Lightroom save all my originals?   By @musicfan145   In the Lightroom Desktop app, click on "All Photos" then in Grid View click on the Filter icon (right-hand end of the Search bar) and select "Synced and Backed Up". That filters All Photos to show the number of original files in the grid and you can see the number at the right-hand side above the grid (you will see "1 of xxxx (yyyy filtered)"). What are the xxxx and yyyy totals? ... View more

Same principle....you can collapse both the Assisted Culling and the Culling Scores panels (click on the down-arrow top right of each panel). If you want to hide those panels completely, right-click on the panel header and uncheck both of the panel names. ... View more