What I need:
A clear step-by-step method to set the album order (either by Capture Date or manually) and have that order stick when I share the link.
A fix for why shared albums always default to “Custom Order”, even when I have the album set to Capture Date.
A way to reorder or correct the “Custom Order” if Lightroom is going to force it into every shared link.
I’m traveling for two months and will not have access to my computer. I’m relying entirely on my iPad to finalize albums, organize photos, and share with clients. The fact that the iPad shows the correct order, but Lightroom Web won’t respect it, and I can’t reorder it on iPad or Web, is not only frustrating — it’s making my work impossible.
By @nancycoste
Dealing with point 2 first, whilst the owner of shared albums can display them in numerous different ways, by design the shared albums are displayed using the set Custom Order when viewed using the shared album link. If no Custom Order has been set, it defaults to Capture Date order I believe. Nothing to "fix" here, but if you want the current method to be changed you need to submit a feature request ("idea") to have that change considered.
Regarding point 1, the user can set a custom order using "drag and drop" in the grid view, though there are some differences depending upon which app is being used to process the album:
LrDesktop and LrClassic - using grid view with the album displayed in any of the optional sort orders, simply use the drag and drop method to reorder the images into the preferred order. As soon as the first change is made, the display order automatically changes to "Custom Order". Any changes made will sync across the ecosystem so the user can view the same order when selecting the Custom Order view option.
LrMobile - in grid view the user needs to first select the Custom Order view option, then tap the "Edit" button to enable the drag and drop option.
LrWeb (using a desktop browser) - select the album, and in the grid view select the Share Layout Grid from the icons top right. That enables the ability to drag and drop the images into the required order.
Regarding point 3 - to reorder the Custom Order to match one of the standard display orders (e.g. Capture Date), again using LrWeb in a desktop browser, grid view, use the Share Layout Grid then click on the up arrow at the right hand end of the floating panel which appears bottom centre of the grid:
That will expand the panel as follows:
Note the Reorder option at the bottom. Click on the down arrow to expose the various reorder options and select your preference:
Once you have selected the new order, that should sync the newly set Custom Order across the ecosystem, and should be the new order which is displayed by any user of the shared album link.
The problem that you have is that it doesn't appear that the Share Layout Grid is available in mobile browser versions of LrWeb, so to change the order while travelling with only an iPad you would need to get access to a desktop-based browser. That's a limitation that Adobe should perhaps be considering to see if they can find an alternative "easy reorder" option on mobile devices. Yes, you can use the manual drag and drop option in LrM on the iPad but that might not be a trivial task to reorder manually.
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