Check in the MAc HD , you might be able ot see the disk....ecause of the settings the Disk mat not show up on the desktop. Also Check the discs on a different computer,  the issue is with the disk or not. ... View more

You might be installing it directly from flash drive...hence copy the fies to the computer and then run the installer. ... View more

Which product have you pruchased? ... View more

Try installing from the new user account ... View more

You can login to forums,adobe.com and then on the bottomright of the very post there will be the edit button, you can edit the post from there. ... View more

If you want to install the photoshop on the third computer:- 1) You can get your licnece changed from the retail license to Volume licence , for that contact Adobe Customer service. 2) You can buy new photoshop and use it. 3) Forget it.... ... View more

Your e-mail address, look at the full forums description , your every post has your e-mial address ... View more

Unfortunately Adobe doesn't provide the installation media for the older versio , you need to find your own CD and use it for installation. You can contact friend or nearsest reseller they might have the CD /DVD which you can use to install , you just need to enter your own serial number while installation. ... View more

Hi , Please remove your personal information as this is the public forums. ... View more

Activation happens once in the month after the subscription is paid.....there is the 7 days grace peroid in which you can connect your computer to internet and get the software activated , if you fail then the serial number is no longer active. If you need to use the subscription you have to buy it again. ... View more

follow http://kb2.adobe.com/cps/407/kb407428.html ... View more

It is the latest version and switchable ... View more

As Mylenium told... You need to order the platform swap.... In platform swap....you need to contact Adobe suppot where they will place the fresh new order for you for your Windows , and will ensure that you deactivate and uninstall the product from the Mac. The new order will be dispatched to you and it will have the fresh new installtion media and serial number for windows. ... View more

Upgarde to Indesign cs5.5 from pagemaker 6.5 is valid.....you are facing this issue because when you purchased the product you chose the upgarde from the previous Indesign vesion rather then chossing it from Pagemaker , or you might have missed this option . You need to contact Adobe support to sort it out as it is a valid upgarde it just that you choose the wrong upgarde path..which is not the majot problem. ... View more

Are you located in the New Zealand. ... View more

What is the exact error message , the operating system you are using and the product you have downloaded? Please be more descriptive regarding your concern. ... View more

You have upgarded from design premium cs5 to indesign cs5.5 , which is a invalid upgrade as Adobe doesn't provide the upgrade from the suite to the point product. You need to contcat Adobe support to get this thing sorted out as the installtion will not go through. To complete your project you can install Indesign as the trial and then use it for the 30 days and in the meantime contact Adobe support. ... View more

1) Uninstall the cs5.5 and run the Cleaner tool for cs5.5 2) Unistall the flash player from control panel 3) Remove the google desktop: - from the control panel>add and remove programs 4) Then Follow the kb article: http://kb2.adobe.com/cps/408/kb408625.html 5) Re-install the cs5.5  and then check ... View more

Hi, All the product are the part of the Design premium suite and Indesign and acrobat has got activated but not the oher product , this is something which can't happen because the activation doesn't happen product based , if its activated then the complete suite gets activated. If you are located in New Zealand , if yes check after chaging system clock to the US (pacific standard  time) and then activate and check. also we need to know exact error message , a screen shot will help. ... View more

what is the exact message you are getting when you try to activate. ... View more

Hi peter, unable the hidden admin account on win 7 then try to install the product. look on the link to know the step to unable the hidden admin account http://www.howtogeek.com/howto/windows-vista/enable-the-hidden-administrator-account-on-windows-vista/ and it will great if you can upload the latest installer log on the pastebin.com Navigate to the log files in one of the following folders: • Windows 32-bit (XP, Vista, 7): \Program Files\Common Files\Adobe\Installers\ • Windows 64-bit (XP, Vista, 7): \Program Files (x86)\Common Files\Adobe\Installers\ • Mac OS: /Library/Logs/Adobe/Installers/ The log filename includes the product name and install date (CS4) or just the product name (CS3), followed by “.log.gz.” The extension .gz indicates a compressed format. Use a decompression utility such as WinZip or StuffIt to decompress the .gz file. Once uncompressed, the log file is a plain text file. Open the .log file in a text editor such as WordPad (Windows) or TextEdit (Mac OS). and upload on pastebin.com ... View more

Are you logging with the same Adobe id and the password , through which you have bought the subscription. Can you please tell the exact error message , a screen shot will help. ... View more

Hello peter, Have to tried the solution number 2 in the article mentioned andalso are you logged in as the administrator. Check after instaliing it from the new user account. ... View more

its great to hear that the installation of the A/R has gone through.... regarding the opening of the word or pdf file,,,are you opening up the attachment directly or saving the file first on computer and then opening it. ... View more

adding to what jeff said....you can download the trial version from adobe.com website and can use the same serial that you have got. and please order for the replacement disc as the download will not remain for the whole time.. ... View more

have you followed the article : http://kb2.adobe.com/cps/404/kb404622.html ... View more

http://www.adobe.com/cfusion/tdrc/index.cfm?product=photoshop_elements&loc=en_us ... View more

Adding to above....This will only work you have upgarded from point ot point or suit to suite , if earler had photoshop cs3 (no suite) and now you have bought the cs5.5 suite then it will not work and you need to contact Adobe support for this, ... View more

Go ahead and install the photoshop cs5.5 ,,at a stag eit will ask for the phtoshop cs5 serial number once entered it will ask the serial number for the older version , enter the photoshop cs3 serial number and you will be good to go. ... View more