Thanks- I've reported! ... View more

Me too- those are the 2 that are subspaces of Premiere. Is anyone else seeing anything different? ... View more

Looks like the hover box only pops up for spaces that are subspaces of the space you're viewing. Never noticed it before- thanks for pointing it out! ... View more

Hi Christian, I've edited your post for you. Once someone replies, the options are limited for the original poster. You did the right thing by posting here in the Forum Comments space! ... View more

Thank you for reporting- I'm so sorry you have to change your passwords. I have deactivated this user. Thanks again for sending our way. -Madison ... View more

Reply removed by moderator as it did not meet terms of use. ... View more

Hi Christine, This is because you're the original poster. Those buttons are not indicators that they are correct answers, but that you can mark them as correct. If you click the button, it will mark that reply as correct and remove the buttons on the other replies. We know this is confusing and are pushing for the button to say "Mark as Correct" instead of "Correct" Thanks! -Madison ... View more

Hi all, We are still marking threads as correct every week as part of a larger initiative to clean up the forums and prevent duplicate questions from being asked. It's a known issue that the action moves the threads to the top of the feed. A workaround (not perfect, but a workaround nonetheless) is to set your content tab to only look for open questions: This way, you won't see threads that are marked as correct. We're aware that this won't let you catch threads that have been marked as correct, but have a new user come and ask and reopen them, but it's much better than sifting through the correctly marked ones. We're working on getting it fixed- unfortunately it's not a bug, just a new (not good) feature Jive rolled out with Jive 8 so it's on our wish list, not open issue list. -Madison ... View more

Hi TromboneAl, Could you let us know what system/version and browser you're on? As John said, we don't own how it looks, but this information is helpful to pass along to Jive! Thanks, Madison ... View more

Thanks! I updated that link. -Madison ... View more

Hi Wild, Your forum email is tied to your Adobe ID, so you can follow the steps here to change your Adobe ID email: Manage your Adobe ID account Thanks! -Madison ... View more

Hi ShagsMC, Can you send over the original links? If they were from prodesigntools, you will need to make sure you followed the "Very Important Instructions" listed there. Thanks! -Madison ... View more

Hey John, Did this continue throughout the day? It has been working OK for me all day. Next time it happens could you grab a HAR? Here are the steps on Chrome- Generating a HAR file for troubleshooting – Zendesk Support  Just found them on google if you need them for other browsers. Thanks! -Madison ... View more

Hi Kamran, What browser/version are you on? Also do you know about what time this happened today? Was it right before you posted here? We can check our logs to see if something was wrong. Thanks! -Madison ... View more

Thanks so much for submitting this- I think it's a great idea. I've added it to our forum wishlist ... View more

Moved to Download/Install space so the right experts see this. ... View more

Hi, Have you tried on another browser? Have you tried going to the thread itself and clicking Stop Following at top right? & CarynHillPH​ - where are you needing to ask a question. You can click "Start a Discussion" at the bottom of the page. For example on InDesign: ... View more

Deleted. Thanks! ... View more

Thank you, Liam! This means to much! We still have a long way to go to get everything resolved and the improvements we're wanting implemented, but we've definitely come a long way since April 16! "I couldn't have done it without you" doesn't even cover it. Everyone (I wish I could tag you all!) here has been unbelievably helpful in helping identify, report, and help test issues. You all are the eyes and ears around here and you've done an awesome job making sure we're continuing to fix and improve the experience here. Thanks again, Liam! ... View more

Thanks, Peter. Sorry for the delay- I reported this to Jive.. I was finally able to reproduce. ... View more

Hi samdeeman, Can you private message me the text you're trying to post? The error means you're using a word we've blocked for spam- I can let you know which word. To private message, please click on my profile image and click "message" on my profile. Thanks! -Madison ... View more

Hi Wolfshade, I'll add you to our group that gets exempt from Moderation to help alleviate this for you! -Madison ... View more