Hi Pamela, Did Uwe and Jane's suggestions help you find success? Let us know if you need more assistance. Best, Wren ... View more

Hi Alyssa, Were you able to get your colors synced in InDesign? Let us know if you need further assistance. Best, Wren ... View more

Hi Nigel, Which OS are you running? Could you try turning off GPU Performance in your preferences? Best, Wren ... View more

Hi mbuenzli, Could you try turning off GPU Performance in your InDesign preferences? Let me know if that solves the dialog box problem. Best, Wren ... View more

Agreeing with Mike on this one - could you all try turning off GPU Performance in your Preferences and let us know if the problem persists? This is a known issue and a bug has been logged. -Wren ... View more

Hi Brice, Were you able to get InDesign back up and working with Sanyam's suggestion? Let us know if you need further assistance. Best, Wren ... View more

Hi Sara, Did Steve's suggestion of a preference reset solve your workspace issue? Let us know if you need further assistance. Best, Wren ... View more

Hi ZSY_KY, To download InDesign CC in Chinese or Japanese, you'll need to navigate to your Creative Cloud Desktop app preferences, change the language, and install InDesign in that language. Full instructions on how to do this can be found in this article: Change the language setting of your Creative Cloud apps After you've downloaded this version, you should have access to vertical character composition: Compose CJK characters in InDesign Please let me know if you are still facing difficulties with getting vertical type tools to work correctly. Best, Wren ... View more

Hi huis15466420, To work with vertical type, please download InDesign CC in Chinese or Japanese. You can do this by going to your Creative Cloud Desktop app preferences, change the language, and install InDesign in that language. Full instructions on how to do this can be found in this article: Change the language setting of your Creative Cloud apps After you've downloaded this version, you should have access to vertical character composition. Here's a full article on composing vertically with CJK (Chinese, Japanese, and Korean) characters: Compose CJK characters in InDesign Please let me know if you have any more questions on how to work with vertical type. Best, Wren ... View more

Hi Matt, Could you try resetting your InDesign preferences: Troubleshooting 101: Replace, or "trash" your InDesign preferences Let me know if that solves the placement issue or if it's still occurring after the reset. Best, Wren ... View more

Hi Kenneth, Were you able to get InCopy running with Aman's suggestion? Let us know if you need further assistance. Best, Wren ... View more

Moving to Downloading, Installing, Setting Up where you should get some more assistance with uninstalling. ... View more

Hi Coromoto, Were you able to get InDesign working with any of the suggestions above? Let us know if you need further assistance. Best, Wren ... View more

Hi Arjun, When you link images in your InDesign file, the size of the document will be kept small. InDesign creates a low-res preview of a linked image so that performance is not heavily impacted. Now if you have numerous large embedded files, those do impact the document size and potentially, performance.  Here are some articles that should help you out: Manage linked or embedded graphics in Adobe InDesign https://indesignsecrets.com/to-embed-or-not-to-embed-graphics-in-indesign-files.php https://indesignsecrets.com/why-is-my-file-size-so-huge.php Please let me know if you need any more assistance. Best, Wren ... View more

Hi Cassidy, You should always be able to view your starred fonts by going up to the font menu and selecting the star under 'Filter'. Are you having problems with starred fonts appearing when you do this? They should still appear when opening a new document. You may want to try a preference reset if you are encountering issues with your font menu: Troubleshooting 101: Replace, or "trash" your InDesign preferences Let me know if you need any more assistance. Best, Wren ... View more

Hi Rachel, As Bob mentioned, InDesign doesn't have a sublayer option like Illustrator. Here are a few articles that might help you out: https://indesignsecrets.com/indesign-basics-working-with-layers.php https://indesignsecrets.com/grouped-objects-layers.php Let us know if you need any more assistance. Best, Wren ... View more

Hi Paolo, Did Susan's steps resolve your issue? Let us know if you need further assistance. Best, Wren ... View more

Hi Jackiec, Were you able to export your file to PDF? Did Derek or George's solutions work for you? Best, Wren ... View more

Hi svenjaw, Were you able to find success with Rohit's suggestion? Let us know the results. Best, Wren ... View more

Hi jromei, Were you able to find success with Rohit, John, or Malcolm's suggestions? Let us know if you need any more assistance. Best, Wren ... View more

Moving to Adobe Creative Cloud ... View more

Hi Shanna, Were you able to resolve the issue you were having with any of the suggestions above? Let us know if you need further assistance. Best, Wren ... View more

Hi Jofish, Were you able to find success with any of the above suggestions? Let us know if you need further assistance. Best, Wren ... View more

Hi rsbisa, Were you able to find success with Vinny or Fenja's suggestions? Let us know if you need further assistance. Best, Wren ... View more

Hi slarson4, Were you able to find success with any of the suggestions given? Let us know if you need further assistance. Best, Wren ... View more

Hi Bob, Branching your post into a new discussion as that thread you posted in was a bit old. Moving to Creative Cloud Download & Install for further assistance. -Wren ... View more

Moving to Adobe Creative Cloud ... View more

Hi Jack, Did you find success with Eric's suggestion? Let us know if you need any more help. Best, Wren ... View more