Hi there,    Thank you for reaching out. Yes, it is possible to include Arabic or Hebrew in XD. However, there are some limitations. Please upvote this request and share your comments to add your voice. https://adobexd.uservoice.com/forums/353007-adobe-xd-feature-requests/suggestions/12962217-hebrew-arabic-right-to-left-rtl-support    Please update this discussion if you need further assistance.    Have a great day!   Thanks, Atul_Saini ... View more

HI Johanne, Thank you for reaching out, and sorry for the delay in response.  I am sure the product of your imagination will be great. Now, here is what you can do to make it happen.    1- You need a horizontal scroll.  This can be achieved by using scroll groups. Here is more information about it - https://helpx.adobe.com/xd/help/create-scroll-groups.html.   2. You need small animations to appear while scrolling.  You can achieve this by using Lottie animation with a hover state or play automatically mode on loop. More info on this is available here- https://helpx.adobe.com/xd/help/work-with-lottie-animations.html.   Here is the sample - https://xd.adobe.com/view/7b5b22a7-e9f2-4ed8-9b8d-3f7bd851ad4e-2e08/. Please excuse my creativity. 😉     You may find Lottie files here- https://lottiefiles.com/featured. If you don't get desired Lottie animation, feel free to export it from After Effects.   I hope this helps. You may update this discussion if you need further assistance.    Have a great day!   Thanks, Atul_Saini       ... View more

Hi Anne-Novi,   Thank you for reaching out. By any chance, do you have overlay applied to the artboards? To understand the situation better, I would need to take a look at the file.  Would it be acceptable by you to share the file for investigation? If yes, please upload it to Dropbox and share it with me via private message (Go to my profile, click on send a message button). You may also invite me to the document. I'll share my email address with you in a private message.    Thanks, Atul_Saini ... View more

Hi Alon_Lu, thank you for reaching out. As per the current limitation of Lottie, the animation will stop if any other prototyping triggers are initiated. Here is more information about the limitations with Lottie animation: - https://helpx.adobe.com/in/xd/help/work-with-lottie-animations.html#:~:text=Lottie%20will%20stop%20if%20other%20prototyping%20triggers%20are%20initiated.    I hope this helps. Feel free to update this discussion if you need further assistance.    Thanks, Atul_Saini ... View more

Hi @defaultj38rk3r9yqss,   Sorry for the delay in response. Harshika is not keeping well and will resume at least after a month. I'll try my best to assist you with it. I can replicate this in iPhone XR as well. Please share the source file so we can investigate and assist you appropriately.  Meanwhile, please update XD to the latest version, XD 54, open the file and update the link. Please let us know if this helps.    Thanks, Atul_Saini ... View more

Hi hiromi_s,    Thank you for sharing the details and trying the steps from the help article. Please update to XD 54 and let me know if that helps.  You may use this link to update XD.    Thanks, Atul_Saini ... View more

Hi Yoooowow,    Thank you for reaching out and sharing your thoughts. I have found a feature request here- https://adobexd.uservoice.com/forums/353007-adobe-xd-feature-requests/suggestions/44379780-support-fractional-values-in-padding. Please upvote it and share your comments to add your voice.    Thanks, Atul_Saini ... View more

Hi Yooshie,    A version of XD doesn't seem to be correct. The latest version is XD 54. If you are on Mac, go to XD menu and click About XD and share the screenshot. If you're on Windows, go to the Help menu, select About XD, and share the screenshot.    Please do the same for Jira as well. Go to help and click about Jira.    Awaiting your response.    Thanks, Atul_Saini ... View more

Hi HosterZ, thank you for reaching out. If I am getting it right, when you click on Share on Behance, you have been redirected to a Behance project where your prototype is embedded. If this is the case, it's expected behavior and works as designed.  This is an excellent read to get details about Share on Behance- https://helpx.adobe.com/xd/help/share-to-behance.html.     If you wish to do it manually, you must copy the embedded code from the Share panel and use it in Behance Projects.    If this is not what you're looking for, I am sorry for assuming this. Please elaborate on the situation so that I can help you further with this.    Thanks, Atul_Saini ... View more

Hi Purple, sorry for the trouble. I saw the video, and this shouldn't be happening.  Since when are you experiencing this problem? Please update to XD 54 and see if that helps. If the problem persists, I'd have to share this issue with the product team. Thank you so much for sharing the video. However, I'd need some more information from your end.    Can you share the steps to replicate this?  Is this issue intermittent or 100% reproducible?  Please collect the logs from your machine using this link- https://helpx.adobe.com/creative-cloud/kb/cc-log-collector.html. You may upload the logs to CC or Dropbox and send the link via private message (Go to my profile and click on Send a message button). Awaiting your response   Thanks, Atul_Saini ... View more

Hi Oliwiad26397695,   Sorry about this. I can understand how frustrating this experience could be. I'd like to know If this is happening with XD 51 as well.    I would also like to know if you have any restrictions on updating the OS to macOS Monterey 12.5. If not, I would recommend updating to the latest build.    I'd also need your help to share this with the product team. It would be really helpful if you could collect the logs from your machine using this link: - https://helpx.adobe.com/creative-cloud/kb/cc-log-collector.html. You may upload it to CC or Dropbox and share the link via Private message (Go to my profile, click on send a message button).   Thanks, Atul_Saini       ... View more

Hi Victorh20442966,   Thank you for reaching out. I can open the prototype on my machine using Google Chrome. I am using Google Chrome Version 104.0.5112.79 (Official Build) (arm64). As you have already tried all the steps mentioned in this article. I would recommend re-installing Chrome and see if that help.    If the problem persists, please share the version of XD, Google Chrome version, and the OS build you're using. I'll share the details with the product team.    Thanks, Atul_Saini   ... View more

Hi ClauIN,   Thank you for reaching out. I understand your concern. Here are a couple of things that I'd like to add. Your library would be fine even after your source document is corrupt or deleted. Unfortunately, if the doc is corrupt, please reach out to us so that we can help you recover the doc.   I must say that you made a good point. Please submit your request here - https://adobexd.uservoice.com/forums/353007-adobe-xd-feature-requests and share the link of the feature request here so that I can keep track of it.    Thanks, Atul_Saini   ... View more

Hi Montage Agency,   Thank you for reaching out. XD doesn't support backward compatibility yet.   I have found a feature request-  https://adobexd.uservoice.com/forums/353007-adobe-xd-feature-requests/suggestions/38322424-save-as-older-version. Please upvote it and share comments to add your voice.    Thanks, Atul_Saini ... View more

Sorry for the delay, henriquev22505063. It appears that the text has shifted up. Can you please try reinstalling Adobe XD and share your screen resolution?    If the problem persists, please collect the logs using this link https://helpx.adobe.com/creative-cloud/kb/cc-log-collector.html. Please upload the logs to dropbox or Creative Cloud and share the link with me via private message (Go to my profile, click on "Send a message").    Thanks, Atul_Saini ... View more

Hi Jonas DK,   Sorry that you ran into this problem as well. I hope the rest of your day goes well. 🙂  Here is what you can try to install the build. Uninstall XD from your machine and then try to install the test build. If that doesn't work, please try the steps mentioned here- https://helpx.adobe.com/in/download-install/kb/exit-code-503-creative-cloud.html.    Thanks, Atul_Saini   ... View more

Thank you for sharing the info, Killian. I'll update these details in the case and get back to you if the product team needs anything else from your machine.  ... View more

Hi Sathya256241179jla,   Thank you for reaching out. In addition to what italosan said, have you tried accessing this library in any other Adobe app, Photoshop or Illustrator?  Can you create a sample library and see if you can import it to other apps and Visual Code Studio? If you're unable to use libraries with other apps, please follow the steps mentioned here: - https://helpx.adobe.com/creative-cloud/kb/libraries-panel-not-working.html    I'd also like to know the version of:  XD Visual code Studio Creative Cloud and OS build.    Thanks, Atul_Saini ... View more

Hey, I peeked into the case, the product team would like to get that "com.adobe.xd.plist" file from your machine to proceed further. On Mac, getting to the User Library could be troublesome. Would you mind trying it once again?   Here is the screenshot of the location where you will find it.      Here is another way to get to this location.  Click on finder Click on the "Go" menu, then "Go to the folder" (second from the bottom) Paste this path  ~/Library/Preferences in the text box and hit Return.  You would be in the preference folder. If you don't see "com.adobe.xd.plist" file, there could be a possibility that it is hidden. To unhide files, press - Cmd, shift, and .(period) key and you should see the hidden files.    Please upload the file to CC or Dropbox and share it via private message ( go to my profile and click on Send a message button on top right).    Awaiting your response.    Thanks, Atul_Saini   ... View more

Hi Marshallorion, Sorry for the delay, Harshika has fallen sick and will be out for at least 4-5 weeks. Let me quickly check the status on your case.    -Atul_Saini     ... View more

Hi Thomas.neilson,   Thank you for reaching out. I was looking around and found this feature request https://adobexd.uservoice.com/forums/353007-adobe-xd-feature-requests/suggestions/42492973-disable-animated-zoom-on-windows. Can you confirm if this is what you're referring to? If yes, please upvote it and share comments to add your voice to it.    Thanks, Atul_Saini ... View more

Hi Killian64 and Jonas DK,   I have shared the instructions with you in a private message. Please ensure you don't open existing documents with that build and uninstall the test build after testing.    Awaiting your response.  ... View more

Hi Henriquev22505063,   Sorry for the trouble. Would you mind closing Adobe XD and Creative Cloud for Activity Monitor(Mac)/Task manager(Windows) and restarting your machine?    If this doesn't work, please share the OS build and the version of XD so that I can share appropriate instructions.   Thanks, Atul_Saini ... View more

Hi Killian64/ Jonas DK/ A25586855s2sp,   Sorry for the delay in response, I have got the test build with the fix; would it be fine if I share the instructions with you to test it?    Please let me know here so that I can share the details via private message.    Thanks, Atul_Saini   ... View more

Hi Jens17455995xsfo,   Thank you for reaching out. If you allow, I'll try my best to assist you with this. It would be great if you could provide the following details so that we can identify the cause and troubleshoot it?    Please share the OS build and the version of XD.  Since when are you experiencing this issue? Are you using multiple screens? If yes, is it happening when you disconnect the screens?  Are you in a managed/enterprise environment?    Thanks, Atul_Saini ... View more