What kind of keyboard are you using?  This feature has been in place for about a decade and there have been no recent changes.  So, could it be your keyboard?  The spring-loaded shortcuts only work while held down -- could there be some latency in the responsiveness of your hardware? Thanks, David ... View more

Unfortunately, it would appear that this is an issue in Italian too. ... View more

Howdy Denny, If you're referring to Save for Web on Mac, there is a known problem on Catalina with shortcuts, but otherwise, this should work.  Are you running Catalina? Thanks, David ... View more

Hey Matt, Wait, something ain't adding up here.  If you have the Eraser tool active, B will switch you to the Brush tool EITHER a) as long as you hold it down OR b) forever if you press and release it.  E shouldn't do anything with the Eraser tool, except SHIFT+E should switch to the other tools in the Eraser group (Background Eraser, Magic Eraser).  Is this not what you're are seeing? Thanks, David ... View more

Hi Michael, You're the second German user who's said this shortcut doesn't work for them.  I tried it before (and again just now) and it's working for me.  Where is your shortcut located on your physical keyboard? Thanks to COVID I'm stuck at home with my only physical device a Mac Book Pro, but on that if I try the ` key (to the left of the #1, below ESC and above TAB) in either English or German PS with either an English or German keyboard, I get the correct results, that is my paint-brush becomes an "eraser-brush".  When I've tried VPNing into my Win10 machine, I see the same results with the same key in the same location. What are you seeing? Thanks, David ... View more

Howdy Matt, The ` key to switch the current brush from paint to erase is new, but spring-loaded shortcuts have been around for at least a decade or more.  Are you seeing different behavior now?  The tools should change is you press-and-hold a different tool shortcut.  Not all are valid -- it's a limited subset, based off your active tool.  Are you not seeing this or would you like this changed?  Do others agree with Matt -- THIS IS WHERE YOUR OPINIONS CAN BE HEARD ONE WAY OR ANOTHER. Thanks,David ... View more

The shortcut is actually a new one, added recently in 21.0, that's why I wasn't familiar with it. Thanks to the current situation, I don't have a physical machine or keyboard I can connect with.  At least on Windows.  Using VPN, however, I don't see a problem when I set my keyboard to German.  Similarly, I'm not seeing a problem on my Macbook Pro set to German either.  I've logged a bug to have this investigated and it appears to be an issue in Czech as well.  Strange. The new functionality is SUPPOSED TO allow users to erase with the same brush they were painting with. Thanks for letting us know and hopefully we'll get this resolved soon.  Meanwhile, if this is happening in your language too, please add a comment so I can have those languages checked as well (all my equipment is locked down). Thanks,David ... View more

Hey Christoph and r-bin, Maybe I'm reading this bug incorrectly, because I'm NOT seeing a problem on Mac 21.1.2.  Let me try to explicitly layout the steps: 1) launch PS and create a new, default-sized document 2) change the Background layer to a regular layer, but you still have a single-layer document 3) fill this single layer with gray 4) erase a hole in the layer 5) click Select > Duplicate Layer and then under Document choose "new" with any file name I'm seeing two identical single layer files.  And when I copy one onto the other and set the layers as difference, I'm not seeing any issues.  What did I do differently? Thanks,David ... View more

Hey Sascha, That's very strange, because I tried it this morning.  Are you on Windows or Mac?  Which OS version?  You're using a German keyboard layout as well as a physical German keyboard?  And the ` that you're pressing is below ESC and to the left of the number 1? Would you be available for a web-hosted screenshare?  There's something more here, I think. Thanks, David ... View more

Hello Sacha, My mistake.  This functionality was added for 21.0 and does appear to be working in English and German on both platforms.  You need to make sure you're not working on the background layer, as erasing there leads to non-transparent results. Thanks, David ... View more

Hallo! Okay, this appears to be a problem in English too.  I've gone ahead and logged a bug.  Thanks for letting us know,David ... View more

Unfortunately, this doesn't appear to be working for all languages.  I just noticed that it's broken in German on Mac, for instance.  I'm going to go ahead and log a bug to get it checked and fixed for all languages.  Sorry for the hassle. Thanks, David ... View more

Hello, Yes, good catch.  Unfortunately, this issue is not new, but hopefully, we can get it addressed.  I've gone ahead and logged a bug. Sorry for the hassle, David ... View more

Howdy Pilar, What specifically happens with you try to use your Magic Mouse with Photoshop on the iPad that's different? Thanks,David ... View more

Hi Kim, Photoshop on the iPad has four languages: English, French, German, and Japanese.  If your OS is Dutch then it will pick the one that your OS was last in.  Try switching your iPad to English and then reinstalling. Thanks,David ... View more

Howdy Oleksandr, Are you sure that you didn't somehow rotate your underlying object?  In your screenshot it looks like it's been slightly rotate and this caused some sort of distortion.  Do you have a sample file I could play with?  Thanks,David ... View more

Thanks, Rosa! I appreciate the screenshot!  8-) I think the DEVs have a handle on the issue now, though I haven't seen a fix yet. Thank you.  We'll get this fixed for you,David ... View more

Howdy Rosa and Amie, Are you both of Win10?  Would you mind sharing your version number from Help > System Info?  Anything else unusual in your display or mouse setup? Thanks,David ... View more

Howdy, The instances of this bug in Photoshop should be now fixed in the 21.1.1 release.  PLEASE let us know if this issue continues to happen with that version. Thanks, David ... View more

Hi Mike! We meet again.  Sorry, I didn't see this message when I responded to your email.  So, are you running Windows or Mac?  And you're sure about your version?  Any other unusual aspects to your mouse?  This was a Mac bug and I just verified the fix in the current shipping GM. Thanks,David ... View more

Howdy Giorgio, I just logged a bug for this issue.  Hopefully, it will be addressed soon.  Nice catch.  I tried a ton of other examples, but just that one failed. Thanks and sorry for the hassle,David ... View more

Does it make a difference if you change presets?  Have you tried adjusting any of the parameters or file output types?  I can't reproduce this at all, so I'm spit-balling a little here.  I use this workflow for my personal images, but haven't seen anything like this. Thanks, David ... View more

Howdy Morgan, Did you go through all the steps outlined here:  https://helpx.adobe.com/photoshop/kb/troubleshoot-fonts-photoshop.html? I mention this because if your system cache is corrupted, even if you clear the Photoshop type cache, the system cache will just recorrupt you.  So you need to check both.  If you get any negative results, click the link to send us the results -- it'll come to me anyway. If that truly fails, then we should talk because your situation would be rather unique. Thanks,David ... View more

Howdy Jose, You Photoshop on the iPad should match the language of your iPad's OS.  The only exception is in the case of languages we do not support yet, you'll get the UI of the last supported language you used.  Is that not what you are seeing? Thanks, David ... View more

Howdy, Let me start off by saying, sorry we disrupted your workflow.  We're enhancing the product and might not have fully put things away.  Where, specifically, are you seeing these files?  Could you post a screenshot?  Can you create them reliably?  Other than being obviously lame, do these files cause any other side effects? Thanks, David ... View more

Sorry, Jed.  I've gone ahead and logged a bug.  It does seems to be a little different depending on the version of AI and PS. Thanks, David ... View more

Thank you for your details.  Please keep them coming; we still haven't isolated quite the problem, but I've logged the bug and we're discussing it.  A reliably reproducible case would be awesome. Thanks, David ... View more

Howdy Julien, Thank you for trying to track this down.  Unfortunately, that doesn't trigger anything on my machine.  But it does open a new line of research.  Can you trigger this bug reliably on your machine now?  Were you using a specific Workspace?  If so, which one?  Are you using GPU?  If you turn it off, does the problem persist?  OTHER PEOPLE, are you seeing the same thing?  Perhaps my machine is the outlier. Thanks, David ... View more

Howdy Mark, No, you've encountered the bug that Stephanie reported.  I've submitted it already to be addressed, hopefully in a release soon.  But you are correct; the behavior you're seeing in the latest release is wrong. Sorry for the hassle, David ... View more