Yes Dave, I have followed your posts on both forums. I am aware of your particular problems and I agree that Adobe must find what is different between the commands issued by the editor and the organizer. From what I have read from this forum, the number of complaints is not important (most users don't complain), but significant enough to point to the need for investigation. The first time I did see the theory of two differents engines was a post by @hatstead , which may be able to remember where he learnt that info. On the other hand, I can understand the Elements team if they still cannot replicate your issue (like me). It's as important to find why some users have a given problem as finding the real difference of driver handling.     ... View more

Interesting!!. When printing from the Editor, it will now print, but takes an age to start prtinting. If I print from the Organiser, it prints pretty much straight away. This is irrespective whether connected via wi-fi or usb. Brand new hi-spec PC, and a clean install of Elements 2024. As I understand it, the Organiser and Editor have different Print Engines. I can live with having to print from the Organser, but I will let Adobe Support know. By @daves92989679   I don't think that the "different print engine" explanation makes sense, since I believe there is only one proprietary driver from the Printer supplier. That driver is accessed differently when printing orders come from the organizer or the editor, that's where Adobe must find the real handling difference. I have never met similar issues either from Win 10 or Win 11 on different computers. I prefer printing from the organizer. I don't use the printing software offered by the printer supplier, even if it is always more powerful and secure than printing from PSE. My view concerning printing choices such as margins is that I have to find what is best done by an image editor and what is made from a printing tool. For instance, that means that dealing wih size format, resolution,  margins... is best done in Elements. So I take care to produce a "ready to print" version to send to the printer, even if I don't really need to save it in a version set. That's where using pre-defined templates may save a lot of time and thinking.   ... View more

Bonjour Dominique. Explication de ce qui vous arrive : Quand vous achetez et installez votre programme, vous disposez d'une licence d'utilisation (pour un seul utilisateur). Vous pouvez "installer" ce programme sur plusieurs ordinateurs mais pour vérifdiier la validité de cette licence et empêcher le piratage ou la diffusion illégale, l'éditeur du programme (Adobe) doit s'assurer que l'utilisateur (vous) est bien le titulaire de la licence. Adobe considère que si vous travaillez sur votre ordinateur ou un ou deux au maximum (par exemple un fixe et un portable), c'est bien vous l'utilisateur. Il faut donc que le lien avec ces deux ordis soit référencé sur un serveur. Cela s'appelle l'"activation" de la licence pour le ou les deux ordinateurs. Vous controllez cette activation depuis le menu d'aide. Vous pouvez activer ou désactiver la licence sur l'ordinateur utilisé pour la libérer et l'installer sur un nouvel ordinateur.   Si l'ancien ordinateur n'est plus disponible (casse, vol, incendie, inondation...) et si vous avez déja activé deux ordis, vous ne pouvez plus désactiver vous-même, et vous devez vous adresser au service clients d'Adobe qui fera la manipulation pour vous (situation très fréquente). Il est important de bien signaler au départ que vous ne demandez pas d'aide pour l'utilisation du logiciel, mais uniquement la désactivation sur un ordinateur. Note ; j'utilise la version anglaise sur laquelle l'option d'activation est nommeé "sign in / Sign out" dans le menu d'aide.   https://helpx.adobe.com/fr/download-install/kb/activate-deactivate-products.html ... View more

There is no full ACR menu for Elements. The Elements ACR plugin is a stripped down version of the full ACR. As far as I know, you can't open raw files from Bridge unless you have a subscription to PS. Since I have one, I can use Bridge for the full version. I have also set Bridge as my external editor, which allows me to use either Bridge or the Organizer. In my opinion, Bridge should recognize Elements limited version as a "validating software" directly if PS is not present. ... View more

Thanks for your reply; however, I have found that if I choose file - copy/move select ext drive then backup folder and OK then it works ok. The only thing is that I will have to choose only the recently imported files, which at the moment could be many hundreds or thousands. This way I don't have have to create new folders. Thanks anyway. By @JON36392603yith   I am not sure I understand what you mean with "copy/move" and "OK then it works ok". The original question is about how the Organizer incremental backup does work (and has been implemented by Adobe), which has already been explained in this discussion. The bigger risk is not the difficulty to create multiple backups, which implies creating multiple catalog folders. It's that most users are not able to create a single global restore from both the initial full backup and each incremental backup folder. If you insist in trying the process, you must check the wole restore process to see if the process works as YOU expect. I you succeed, you'll discover that the process is not saving enough time and you'll be disappointed. To answer the last question of @Walter_H , If your intent is to migrate to a more recent computer, simply use a full backup.   If your intent is to save much more rapidly your media files library and your catalog, better use external syncing solutions on your external drive AND the option to backup only the backup structure.   So, a decent backup scheme can use less frequent full backups together with syncing utilities requiring only a few minutes after a working session, followed by an automatic structure backup when you close the organizer.   I also recommend making a simple copy of the whole catalog folder alongside your full backups. It's good to know that if you only want to move to a new more recent computer, the smartest way is to create a full backup followed by a restore on another external drive. - you can use the duplicated file hierarcy with the saved catalog immediately to be 100% sure it's ok. - you can do the same immediately from the new computer just by plugging in the external drive.   Both the incremental backup system and the command "copy/move to new disk" are legacy features which made sense 20 years ago when you had to manage CDs and DVDs.   If you ask about other syncing softwares, other users may suggest various options. I use myself the free Microsoft Synctoy tool (File synctoy). I have no idea for Macs, but the general belief seems to be that you should not use Time Machine and the organizer at the same time... ... View more

Ok, the Adobe agent did call on time as as scheduled. The guy was both pleasant and helpful, but after spending most of the afternoon e-mailing back and forth, none of the changes suggested to the app data files etc, resolved the problem. He suggested the only solution could a completely 'clean' install. However, with hundreds of images registered with the Organiser, and multiple albums created, losing all that, and having to reinstate it after a fresh install, would involve hours of work. A 'clean' install means firstly removing all traces of Elements from the PC. So, unless an update is forthcoming from Adobe, I am stuck with the problem. By @daves92989679 Hi Dave, A clean uninstal of Elements will NOT delete your catalog, which will still be available after the reinstall. All your organizing work will still be available. So, in your case, you don't even need to create a full backup from the organizer (I would do it  anyway to have redundant safety). A recommended step before deleting the old installation is to "sign out" in the Help menu, to free one of the two allowed activations. In my experience, that's not necessary and your computer identification will be recognized as before without entering the license number. Of course, you can sign out and then sign in the installation process of the new Elements.   ... View more

I try to do that, but it don't work. Maybe I do something wrong... By @Lost Planet Airman Did you try from the organizer or from the editor? If from the organizer, the workflow is: Select a batch of raw files by highlighting the thumbnails. The selection can include non raw files. Run the menu File > Export to new files On the  window which opens, specify the desired output format and the destination folder. Check the result in the destination folder. Do you get an error message? ... View more

For those who don't use the organizer, the editor has the file > Process multiple files which lets you convert a whole folder into your preferred format and destination drive. ... View more

In the organizer, select your batch of raws and use File > Export as new files. Choose the desired format. ... View more

I have a new laptop with PSE 2024.  My photos are on an external hard drive organised into folders for each year with sub-folders for different subjects.  What is the easiest way to import this structure into the Organiser so that each year is an album and each sub-folder subject becomes an album within the year's album please? By @Ian3 mor649548351xy I am quite sure there is no way to easily and automatically transform the folder structure into albums and sub-albums. A more realistic approach would be to assign a keyword for the year and another one for each different name of your folders. A combined search for both tags would retrieve the equivalent of each subfolder. Easy to assign the year tag, for instance Y2024. To assign the subfolder name as a new keyword, use the folder view in LIST view. Do a search by details, folder name, starts with and assign the same keyword to all files. Do this for each recurring subfolder name. Remember that albums are only "playlists" of your photos. Those lists can be found in alphabetic or in hierarchical order. ... View more

Hope the attached screenshot helps.  Directory structure of the old PC.  C: drive is SSD and holds the Photoshop executable.  D: drive is where the photo media are (in Pictures folder).  The OneDrive directory also has a Pictures folder, but that doesn't need to be part of the Photoshop catalog.   On the new PC I've installed Photoshop executable to the new PC's SSD C: drive, and am thinking to do Photoshop restore for media to the new PC again on the D: drive (i.e. original location as you suggest).  That will leave space on the C: drive for OneDrive docs and photos when OneDrive is subseqently activated.   Unless you see a problem with duplication, conflicts or catalog management, I'll give the above a go!    Regards, Howard By @howardc92178242   One important question: is the D drive holding your media files a distinct drive which will be installed on the new computer? In that case you don't need the backup and restore process. You only need to make a copy of your catalog folder somewhere in the new computer (default or custom location). That would not work for a copy of your media files on old disk to the new D disk because the organizer would recognize the difference of internal serial number of both disks. That could work for a cloning updating also the internal number (or a Windows udate of the new disk serial number to match the old one.)     ... View more

Yes a screenshot should help. ... View more

Je n'utilise pas de Mac mais j'ai lu les nombreuses discussions à propos de Sonoma. J'ai cru comprendre que Apple a sorti une version de système d'exploitation Sonoma qui est incapable de gérer les logiciels plus anciens comme Elements 2021. Vous êtes donc dans l'obligation de revenir à une ancienne version de votre système d'exploitation du Mac, ou d'acquérir une version récente d'Elements, compatible avec Sonoma. La version actuelle est PSE 2024. Vous allez probablement avoir confirmation par des utilisateurs de Mac.   Michel ... View more

Interesting to read Michael's response to hclint's question, as I am about to embark on a very similar upgrade.  Any advice on do's and don'ts, and in particular on the recommended sequence in which to embark on the following upgrade would be gratefully received! Existing Computer - Windows 10, Photoshop Elements 2020 with photos in the main Windows "Pictures" folder, Office 365/OneDrive - with separate OneDrive Pictures folder and Documents folder. New Computer - Windows 11, and otherwise "clean".  Actions I'm planning are as follows, but I'm not sure whether 1, 2, 3, 4 is the best order of execution!? 1) Install PSE 2020 on new computer 2) Restore PSE Catalogue from back-up on old computer to new computer.  (But with "original location" or "new location" option for file structure?).  I think I should avoid 700GB of photos landing in the OneDrive Photos folder as my OneDrive allowance will eventually be insufficient. 3) Install Office 365/OneDrive on the new computer and wait for all the syncing of Docs and (non-Photoshop) Photos folders. 4) Upgrade PSE 2020 to PSE 2024.  Thanks in advance for any advice. By @howardc92178242   Hi Howard, What I can already say is that you can install PSE 2024 directly without PSE2020. The restore process will restore all your media files and it will convert your catalogue structure. I would choose to restore the original location myself.   Now, I don't know of any duplication risk if you manage your media separately. For instance, the shared media managed by Onedrive in your present way and the main library managed on a separage location (drive or dedicated main folder outside your OneDrive personal folder) via the main Organizer catalog. The organizer is not available for shared media on other devices anyway, but it's possible to create a distinct catalog in a folder outside the personal folder to manage them from your main computer. You don't get duplication (unless you deliberately choose to) but  you get the annoyance of having two catalogs. So, before going to details, we need to know if you can imagine a way to manage separately two distinct libraries for shared and not shared media without duplication. Otherwise, managing a full library in the organizer and duplicating a only a subset catalog for sharing with specific media files stored in a different location outside your OneDrive user folder. I could try to test and describe the workflow depending on your preferences.             ... View more

How to use layers with .tiff files using PSE 2024? By @Fred36434819swm5 Nothing special unless you want to work with a 16-bits layered file (tiff or psd). Elements does not support 16-bits layered files, which is a very good choice, considering the huge size of those files without any visible difference for you. So if you get such a file from another software or try to create layers from a 16-bits created in Elements, you are prompted to either ignore layers (the file will be flattened) or to convert or open it in 8-bits, which is the recommended way. No difference between tiff or psd format.   For pixel peepers: Yes, there is a theoretical loss to work only in 8 bits, but: - jpegs only support 8-bits - the major visible difference is posterization created by extreme stretching of tones in editing. - your display or printer can't do better than 8-bits. Pros advocating for 16-bits may have more advanced hardware, but they are not Elements users,  they are using Photoshop. - You can work in 16-bits in Elements without layers. The common use case is if you shoot raw and "open" in ACR in 16-bits. What you edit in ACR is internally computed in 16-bits, and that always take care of posterization risks before ulterior editing. - With Elements, the loss of quality on layers due to the conversion does not exist when you are only compositing: scrapbooking, page layouts. Only risk with drastic layer modes stretching tone values.   The limitation in Elements has always been assumed by Adobe marketing (more than 20 years ago) to justify the price difference between the "consumer" and the "pro" software.       ... View more

Yes' thanks. ... View more

Hi, @_VarunChawla  I have been able to install the French Version. The first look seems to be fine. Not yet fully tested ... ... View more

Last discoveries: My wife has just changed her smartphone for an S24 Samsung. As expected, there is no option to output HEIC format files, but Samsung choice has been to introduce an "Expert Raw" option for that range of cameras. The raw format is DNG. As indicated in the Camera raw forum, the format for all lenses of the S24 is supported in ACR 16.2. No HEIC. More info when I have some time to test and discover... https://www.samsung.com/uk/explore/photography/3-reasons-why-you-should-shoot-with-expert-raw/ https://www.samsung.com/fr/explore/photography/3-reasons-why-you-should-shoot-with-expert-raw/ ... View more

Je n'utilise pas le format HEIC moi-même, mais j'ai trouvé ce doc d'aide: https://helpx.adobe.com/fr/elements-organizer/using/import-media-iphoto-library-mac.html. Je ne suis pas sûr que l'organiseur puisse importer et gérer ce format directement.   Pour info; J'ai téléchargé un fichier exemple en HEIC sur le net et je peux l'ouvrir dans l'éditeur ou l'importer dans l'organizer, mais si je veux le modifier, il me propose le format psd... et sauve le résultat dans un jeu de version sans changer l'original. J'ignorais que le S23 pouvait sortir du HEIC.   ... View more

When you import files into the Organizer via the Adobe Photo Downloader (Import>From Camera or Card Reader) there is an option to automatically stack raw/jpeg files.   When you delete one of the photos in the stack, I believe you are given the option to delete all photos in the stack (and to also delete the files from your hard drive).   If you intend to use the Organizer, you should not use any other method to manage (move, rename or delete) the files.  Otherwise the Organizer's database will lose track of them. By @Greg_S.   I agree,  even If I am using both the Organizer and Bridge (as an external editor) I am ONLY using the organizer to organize, tag, move,  rename, delete , group pictures, NEVER Bridge which is good for advanced browsing and metadata management.   Stacks are attributes of files in the catalog. I am familiar with stacks and version sets in the database, but I have no idea how Bridge manages stacks, since it does not offer a catalog. ... View more

Glenn and Greg are both right, Elements can't access the data on the Cloud servers of OnDrive, Dropbox, Amazon or similar, but such softwares do work by syncing a special folder on your computer, and you can manage the synced files on that folder like any other file on your internal or external drives. The big question is what advantage you are expecting from your Cloud syncing: - sharing for other computers or acquaintances - having a backup solution (main or additional) - migrating to a new computer   I only use OneDrive for sharing (a selection of my large catalog) and it provides an additional backup for the selected files but not for my catalogues.   Beware that for migrating to a new computer, it is necessary to use the recommended method of a full backup followed by a restore.     ... View more

Adobe Photoshop Elements 13 von Englisch auf Deutsch umstellen By @Clemens353021485lwu   If you have a Photoelements software installed in English, you have to uninstall it and then re-install it paying attention to the dialog box asking you for the language you prefer (Deutsch). You'll need the install software and your licence code (both should be downloadable from your Adobe account).   Side note:  As far as I know, you don't need absolutely to "sign out = deactivate" your Elements copy from the Help menu before uninstalling, but that can't do any harm.   ... View more

Hello, I can no longer open a large part of my photos in Photoshop Elements. I keep getting an error message that there is a program error, how is this possible and how can I solve this problem. By @P64l45%# LRC ???? Do you mean you are using Lightroom Classic as your photo manager with Elements as your pixel editor? Anyway, we need more info about your issue; Mac or Win OS version, Adobe softwares and versions.   ... View more

Thank you, Michel.     From my perspective - the assignment of dates worked fine - then did not.  The corruption only took place as the photo was edited  by Editor - upon save, it had been correct previously.  So.. that seems to me to be an Adobe software issue.   And - if I knew how to submit a bug to Adobe - I would.  But they certainly don't make it easy - and even a Google search for reporting software bugs leads me here.   By @georgef85037473 Hi George, The only way to get Adobe to take a look at your issue is to show how to reproduce the workflow leading to your date change. You are right that Adobe does not make it easy to join a competent technician (it's much cheaper for them to rely on the community forum). That said, without any way to reproduce the problem (which is in my view an OS or user problem), you'll never get help. Any way, the Elements team in India only helps for "how to" issues and not for marketing choices or OS issues. Regulars Creative Cloud users are better helped in the more 'pro' forums.   So, your best bet is to wait a little for other Sonoma users to try to test your workflow and dreport here.. If there is a reproducible issue, then you'll get Adobe to check, and possibly to solve it alone or with Apple.   ... View more

Should I expect any acknowledgement or response from Adobe? By @georgef85037473 If you ask Adobe directly, ok. But you are asking in a user to user forum where you get answers from other volunteering users. Adobe does not offer feedback even if they read the discussions.   In yours case, you did not get answers for mainly two reasons: - You mentionned Sonoma (and nothing for your workflow). As a result only a very few exoert users  with Macs will answer. - that's twenty years that  some users ask the same question and the answer is that there is nothing wrong with Elements Organizer, as it completely ignores creation / modification dates. Only the date taken exif tag is used. The other kinds of dates are managed only in your operating system (for backup, synchro...) They  are not even stored in the databae and its indexes. When they are displayed, they are read directly from your media files. So most users of this forum will not answer because that's never been a problem for them.   The real risk with the organizer is that when the date_taken is not properly read, it will probably read another kind of date. I don't think it's specific to Sonoma, but only Mac expert users can say... if you can give enough details on your workflow. I am convinced you can ignore the changes in the other kinds of date like others users. There are many ways to change and correct the date_taken in the organizer, nothing for creation / modification. https://johnrellis.com/psedbtool/photoshop-elements-faq.htm#_All_the_different ... View more