
Priyank Shrivastava.
Adobe Employee
Priyank Shrivastava.
Adobe Employee
Activity
Aug 16, 2023
02:32 AM
Hi @DeW
Can you please check what version it is showing in Nessus Scan, if you have followed the steps and it is still showing the old version, then you need clear the extracted file. Go to \ColdFusion2021\cfusion\jetty\work and delete all the folders and restart the Add-on service.
... View more
Aug 16, 2023
02:32 AM
Hi @DeW
Can you please check what version it is showing in Nessus Scan, if you have followed the steps and it is still showing the old version, then you need clear the extracted file. Go to \ColdFusion2021\cfusion\jetty\work and delete all the folders and restart the Add-on service.
... View more
Aug 16, 2023
02:28 AM
Hi @Lawrence31697633o8em
When you create the task, it is stored in neo-cron.xml - \ColdFusion2021\{instance}\lib folder.
... View more
Aug 07, 2023
11:53 AM
Hi @peterj446
I have tried this and it is working for me. Pasting the screenshot for you.I have to disable the HTTP port for all the instances server.xml.
... View more
Jul 17, 2023
03:29 PM
1 Upvote
@ccsimmons_FAVER Have you visited this article - https://helpx.adobe.com/coldfusion/kb/upgrade-solr-security-coldfusion.html ?
... View more
Jul 17, 2023
03:23 PM
Hi @Konstantin Trofimchuk
Could you please check this folder \ColdFusion2021\cfusion\hf-updates\hf-2021-00008-330144, an update installation log was created. Both these update doesn't require any package update. These are purely security updates and no changes in the packages. So in case you were in update 6 with all your packages, then there is no issues.
... View more
Jul 17, 2023
03:19 PM
@AviationJunkie Can you please share the screenshot of the error.
... View more
Jul 11, 2023
08:08 AM
Hi @Vishnu22410012h6s8
One way is always to launch the wsconfig utlity. Go to \ColdFusion2021\cfusion\runtime\bin and Rght click on wsconfig.exe and run as administrator. Check if there are any entries. If not, then there is no connector. You can click on Add and create the connector with the listed sites.
Other way is to check the ColdFusion2021\config\wsconfig folder and verify if there is any folder like "1", "2" etc and check the folder content.
... View more
Jun 01, 2023
11:11 AM
Hi Mike, We sent to you multiple emails, personal as well as from our ticketing tool and never heard from you. I am not sure if you are receiving an email from us. Please do check your junk mailbox and see if the emails are going there.
... View more
Apr 13, 2023
08:25 PM
Hi,
As Dave mentioned about re-installing the server before that try to start the CF from the command prompt so you can see the issue and share the screenshot of the command prompt error.
... View more
Mar 15, 2023
01:51 AM
1 Upvote
Hi All,
we figured out a problem with bundlesdependecy.json file which I have corrected and upload the package again. Here is the latest checksum - 6c918247c08b4d9fe5e8f2fdd4f8487e
https://cfdownload.adobe.com/pub/adobe/coldfusion/2021/packages/hotfix-packages-cf2021-006-330132.zip
Please roll back the update and then try with this package in your offline server,
... View more
Mar 05, 2023
06:56 PM
1 Upvote
Hi Dan,
Can you please try these steps?
1. Type these commands in the terminal: tmp folder location can be anywhere, it is just for reference.
a. sudo su
b. cd /
c. mkdir tmp2
d. IATEMPDIR=/home/rhel/tmp e. export IATEMPDIR
... View more
Mar 02, 2023
09:23 AM
1 Upvote
Thanks, let me try and get back to you.
... View more
Mar 02, 2023
09:03 AM
Thanks, could you please let me know what code that you have in CFM, let me quickly try and run it on my end.
... View more
Mar 02, 2023
08:16 AM
Hi @paulm1677332
It is happening with all the scheduled tasks or one particular task. Could you please confirm it? For testing, create a test task with a simple webpage and then run it as a Scheduled task.
... View more
Mar 02, 2023
07:49 AM
Hi @carlosh79283604
Can you please confirm which version of Java you have installed in your CF2021? Are you using CF shipped java or you have installed the latest version?
... View more
Adobe Employee
in Adobe Learning Manager Discussions
Mar 02, 2023
07:19 AM
7 Upvotes
Mar 02, 2023
07:19 AM
7 Upvotes
In some cases, instructors do not see the files submitted by the users from the instructor’s page.
Below are steps to troubleshoot and fix the issue.
For example, learners are enrolled into an instance named ‘Test instance’ of a course as below and uploaded the file in the specific module :
When the instructor logins from his profile, he will not be able to see the files submitted.
The most common reason is that the instructor might not be having the access to the instance of the course. If the instructor is not set to that particular instance in which the learners are enrolled into, instructor will not be able to view the files submitted by those users. To check whether the instructor is tagged to that instance of the course, navigate to that course>>Instance>>Click on session as below :
Instructor of that instance will be able to view the files submitted by the users from his instructor profile page :
Instructor can now approve the file submissions :
Note :
– While creating the file submission module from Author mode, the instructor who is added inside the module, is assigned as instructor for default instance automatically. For other instances which are created manually, we need to ensure that instructors are assigned correctly.
... View more
Adobe Employee
in Adobe Learning Manager Discussions
Mar 02, 2023
07:11 AM
2 Upvotes
Mar 02, 2023
07:11 AM
2 Upvotes
Customers interested in purchasing and integrating enterprise training provided by Adobe from within the content Marketplace can follow the steps below:
Administrator
The Administrator purchases the license and activates the key for the learner’s access to enterprise training.
Steps to be taken:
The user selects their content based on the offerings, unlimited access and curated playlist. There are 70,000+ courses available under the unlimited access offering. The curated playlist contains 33 playlists. Each playlist has 20 courses.
A user must purchase at least one playlist i.e., 20 courses and the minimum number of users must be 100.
Irrespective of the type of purchase customer is opting for, the account admin should download the “Purchase Request Form” from Admin portal>Content
Marketplace>Enterprise training>by hitting “purchase” as in the screenshot below:
Enter the number of seats (minimum 100):
Download the RFQ from under notifications and share the .csv with learningmanagersales@adobe.com.
A sample RFQ is displayed below:
The sales team will then contact the account admin to finalize the purchase and share the details to the provisioning team ( cpcontentactivation@adobe.com ).
The Admin then receives the activation key from provisioning team and can activate the license as shown below:
What is supported?
Purchasing Unlimited Access (all training provided by ).
Purchasing one or multiple .
Changing courses after one year (for existing multi-year purchases).
Adding more seats for an already purchased Unlimited Access/ Playlist.
What is not supported?
A-la-carte where a user can select individual courses.
... View more
Adobe Employee
in Adobe Learning Manager Discussions
Mar 02, 2023
07:07 AM
1 Upvote
Mar 02, 2023
07:07 AM
1 Upvote
Adobe Learning Manager native portal will support Non logged in way of accessing the training site.
This feature as an ability to allow ALM Admins to create a learning portal that can be browsed by general public without requiring to login.
Prerequisite for the non-logged in homepage is Training Data access connector to be enabled:
Training Data access connector
Use the Training Data Access connector to export training metadata to Adobe Learning Manager based non-logged-in interface and regularly synchronize training information. This enables the interface to render correct information to learners and realize a seamless training search.
Training Data access connector must be enabled in your Adobe Learning Manager account.
This specific functionality is available only if Adobe Learning Manager is sold as an Add on to Adobe Experience Manager.
In case you only wish to use this feature within the Native portal, you can contact the Adobe Learning Manager support team(learningmanagersupport@adobe.com) or your ALM account manager (CSAM) for assistance.
The following steps can be followed if your account already has the feature Training Data access connector enabled:
Integration Admin
Login into your ALM account as an Integration Admin > Connector > Training Data Access > Connect
Enter the Connection Name > Please select the Type of interface as Native Learning Manager > Click on Connect
When the connection is created, click on Training Metadata after it has been created to enable the feature and export training metadata > check the box - Enable training metadata export using this connector > Click Save. The connection will execute without issue if the connector is enabled.
When setting up the system, please do an on-demand export of Training Metadata to push all the trainings onto your Non-logged in page. Upon completion of the execution, the page can be created.
Non logged in Homepage creation:
Steps to be taken:
In the Admin portal, select Branding > Choose Non-logged In Homepage
The Non-logged in page lets you customize what the learners will see on the homepage for non-logged in learners.
Currently, there are three sections you can customize: Banner, Categories, and Catalog
Step 1: Banners:
Banners can be added to promote a marketing announcement or feature the trending topic of the day.
Select Add banner.
You can also provide a link as an action button with the banner image.
Step 2: Add categories.
This component can be used to filter catalog by Skills, Tags, and catalog. This section contains a header and description for each category. Upon clicking, the user is redirected to the catalog page with the applied filters.
Select Add category. Then enter the details for the category.
Save the category. The category is added to the section. Currently three categories are mandatory.
Step 3: Catalog
This catalog section by default this will show all the trainings which is available in the Platform.
Learners can choose trainings based on their interests.
Filters will be applied to the Non logged in page according to your ALM account settings.
After adding all the section information click on Save
The Homepage URL will be generated.
Sample Non-Logged in Page.
URL: https://learningmanager.adobe.com/guest/adobesystemspvtltd/home
Non-logged-in learners will be able to view the training and register themselves to gain access to it through the non-logged-in page.
Under Non-logged In Homepage setup page > Under Default profile for user-registration > Click on Change
A pop-up will appear for Selection.
In the Non-Logged in page, Admin will decide how the Learner needs to register with their ALM account.
For the learner to get registered, you can select any option. In case the learners need to be registered as internal users, you can select the Internal Profile (for self-registration) option and select the Self-registration profile name from the dropdown.
In case they need to be registered as external users, you can select the External Profile and select the profile name from the dropdown.
Based on the above setup, Once the Learner clicks on the training, they will be redirected to the Self registration page to register themselves and access the training.
... View more
Mar 02, 2023
07:02 AM
Updating a module with the latest version of Adobe Learning Manager: How to replace a content/module in a course without disturbing the user’s progress.
Problem Statement: It is observed that Authors sometimes replace the content at the course level, rather than updating it at the content level. Replacing the content at the course level impacts the user’s progress, user progress will show zero progress if the course has only one module. Role: Author Brief Description:
It is recommended to replace/update the modules at the content library (see the screenshot below) rather than at the course level. This will ensure the user's progress remains intact. Once you update/replace the content here, clicking the upload icon (marked in the red circle in step 4) will update all courses that have this content, with the latest version.
Steps to be followed:
Log in as Author
Go to Content Library
Open the content to be updated/replaced and click on edit
Remove the existing content and upload the new one. Then save.
Find the updated content and then click on the upload icon (see the screenshot below). This will update all course that have this content, with the latest version.
... View more
Jan 31, 2023
07:01 PM
1 Upvote
Hi @droppedsci
Could you please let me know if your server has internet access(All the time) or if it is in DMZ? What update level are you in?
Please drop an email to my team at cfsup@adobe.com. We will take a look.
... View more
Jan 16, 2023
11:38 PM
@BKBK None selected.
By @Souvik Saha Choudhury
Select 'Cookie' and click on the Apply button. Does that stop the error?
@Souvik Saha Choudhury As BKBK asked you to select Cookies. However, you mentioned that you are using DB, please select DB in Client variable page in CF Admin, it will create tables and then you can select the DB and Apply. Test your application and let us know if that resolves the issue. It is most likely failing because of that.
... View more
Jan 16, 2023
04:45 AM
Thanks Souvik,
Have you added that DB and also selected to store client variables in CF Admin?
... View more
Jan 16, 2023
03:11 AM
@Souvik Saha Choudhury As @BKBK mentioned, please check if you are getting this error in your application. I need to know when you are getting this error while accessing the Application or CF Admin?
... View more
Dec 29, 2022
05:44 AM
Thanks, may I now how is the traffic in your website or how many website you are running with single connector?
It may be a possibility that the number of reuse connections are getting exhausted and that's when it will start throwing 503 error.
... View more
Dec 29, 2022
05:09 AM
Hi @SamerNafith
Please check the Connector Log_Level and see if it is set to Debug.
Go to \ColdFusin2018\config\wsconfig\{magic_number}
Take the backup of isapi_redirect.properties and then open the file.
There is an entry named - log_level= info/debug - If it is set to debug, please change it to "info"
Restart IIS. In case, it doesn't let you save the file, then stop IIS before making any changes.
Please let me know if that helps.
... View more
Dec 06, 2022
06:48 AM
1 Upvote
Hi @GratefulSteve4
You cannot remove the serial number from CF Admin, you have to remove it from the properties file.
Go to \ColdFusion10\cfusion\lib and take the backup of license.properties file and then open the file. Remove the serial number and then restart the CF10 service.
I hope this helps.
... View more
Nov 28, 2022
10:27 PM
Hi @Scog
I think we have a patch for this. Can you please send an email to cfsup@adobe.com and request a patch. Please mention this thread.
... View more
Nov 04, 2022
05:57 AM
Hi Peter,
Yes, you can run both the version on the same server and you can also run then parallel. However, you cannot run same website with both the version as you can only create a connector with one version. If you create a connector with both of them, it will override the connector. So to run the website with specific version of CF, you have to create individual connector with CF for that site.
In case, you have a CF already installed on this server, please ensure you remove the connector first from older version using wsconfig utility and then create the connector with websites and different CF version.
I hope this clarifies any doubt you may have.
... View more
Nov 02, 2022
11:08 AM
1 Upvote
Hi @jeffp80876634
Please try this.
1. Stop ColdFusion service.
2. Clear the cfclasses from \ColdFusion2021\{instances}\wwwroot\WEB-INF\cfclasses
3. Clear the felix-cache from \ColdFusion2021\{instance}\bin\felix-cache
4. Start ColdFusion service and try to load CF admin and let me know if that works.
If that doesn't work, we can connect over a call and help you with that.
... View more