
Priyank Shrivastava.
Adobe Employee
Priyank Shrivastava.
Adobe Employee
Activity
Aug 07, 2012
02:20 PM
Hi there, Can you please tell if you're IT has suppressed the Captivate 6 installer and disabled the Update for Captivate, then they had installed in your machine, it is not related to Admin issue. Thanks Priyank
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Aug 06, 2012
08:12 AM
Hi there, Yes, it is possible to generate Captivate Demo in Kindle compatiblie output. However Captivate standalone cannot do it. As you read this blog, it was mentioned that you need to insert the Captivate published output(SWF file) in Robohelp and then Robohelp will generate the Epub output which you can further view in Kindle. Robohelp will generate the Epub output not Captivate. Hope this answers your question. Thanks Priyank
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Aug 06, 2012
08:02 AM
1 Upvote
Hi there, Just to add on Anita's answer, you can set the preference in Captivate, if user pass than jump to this slide which is your Certificate slide and fails jump to this slide. Edit>Prefernces> Under Quiz >Pass or Fail. Thanks Priyank
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Aug 03, 2012
12:11 PM
Just click on Project>Advanced Interaction and you will see all the buttons with their action defined. Priyank
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Aug 03, 2012
12:06 PM
Hi there, First way to check the button is from the Timeline, everything which you're using is available in timeline. Please check the screenshot: And to change the links in Captivate, just select the button in your project and check the properties panel in the Right side. Check the screenshot. Hope this helps. Thanks Priyank
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Aug 03, 2012
08:21 AM
Hi Lokesh, If you read this article http://captivatedev.com/2010/11/05/adobe-captivate-5-web-page-widget/ there is a entry which you need to change after you publish it to Flash. Open .htm file in Notepad and change this entry and then play it. NOTE: The published .htm file needs to have one change where the wmode should be set to “opaque” or “transparent” instead of “window”. ? 1 so.addParam( "wmode" , "opaque" ); Hope this helps. Thanks Priyank
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Aug 03, 2012
08:11 AM
Hi Lokesh, Please let me know the version of Captivate and if you can test the same in a blank project with couple of Quiz question and try to publish it with AICC settings. Thanks Priyank
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Aug 02, 2012
01:28 PM
Hi Phil, As Rick mentioned Microsoft HTML help(CHM) has it's own viewer and if you try to open that in any browser it will give you a prompt to save the file however it won't open in Browser. I guess you're talking about Webhelp. Then you can follow Peter Grainge's site (grainge.org) and search for the snippet on Chrome. Thanks Priyank
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Aug 02, 2012
01:16 PM
Hi Lori, Are these Hyperlink to any webpage or you have attached any doc on it? Thanks Priyank
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Jul 31, 2012
02:37 PM
1 Upvote
Hi Kevin, Please follow the instructions. First try run the Captivate as Admin mode. try re-create the preferences. Go to this location and rename the Captivate folder. C:\Documents and Settings\User Name\Local Settings\Application Data\Adobe Rename the Captivate folder to "old" Re-launch the Captivate and let me know if that helps. Thanks Priyank
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Jul 31, 2012
11:13 AM
Hi Ryan, Yes, we can provide you older version of Captivate 5, however you need to purchase the current version of Captivate with Volume license(Pricing are same) and then we will provide you Serial number for Captivate 5. This is what we called backward licensing. If you need any information, please send your contact detials @ tcssup@adobe.com Thanks Priyank
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Jul 30, 2012
05:58 AM
Hi Jay, Are you talking about the Playhead which you drag to left and right and watch the preview of your video for specfic time?? Thanks Priyank
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Jul 27, 2012
09:41 AM
Hi There, When you will purchase a DVD, you will get both 32bit version and 64 bit version in a single DVD. When you run the DVD it will prompt you to install the 32 bit or 64 bit version in your machine. Thanks Priyank
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Jul 23, 2012
04:16 PM
Hi Yarik, Please download and install this file and it will work. http://download.macromedia.com/pub/flashplayer/updaters/11/flashplayer_11_sa.exe Let me know if that helps. Thanks Priyank
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Jul 23, 2012
10:34 AM
Hi There, When you purhcase Captivate 6, serial number will work on both 64bit and 32 bit. It depends on you, whether you have to install it on 32 bit or 64 bit OS. So you don't have to purchase another copy of Cp 6. Hope this helps. Thanks Priyank
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Jul 19, 2012
01:35 PM
I guess in Cp 5, it is very easy to acheive. You can use a transparent button and by using Fill and Stroke properties change the color setting. Hope this helps. Thanks
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Jul 19, 2012
12:36 PM
Hi, Please let me know the version of Captivate which your using? Also check if this is what you're looking for. Thanks Priyank
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Jul 19, 2012
12:00 PM
Hi David, May I know if you're using Interaction certificate or the Certificate widget under widget folder? Regards PRiyank
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Jul 18, 2012
05:30 PM
Hi Cherry, Please check this link that will answer your question also you can download Flash player from this link. http://helpx.adobe.com/flash-player/kb/archived-flash-player-versions.html Thanks Priyank
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Jul 18, 2012
12:23 PM
Hi Lori, For you I have created a very small video how to use it, as in above post it was mentioned. Please check this video. Download the .swf file and run this. https://acrobat.com/#d=kWm53Vj*-u6ICYCJwUcdyA Hope this helps. Thanks Priyank
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Jul 18, 2012
09:49 AM
Hi there, If your talking about Robohelp for Word, then you need to check it in Start>Robohelp 9>Robohelp for Word. If you cannot see there then it is not installed. As Jeff mentioned it is included in Robohelp package and you don't need to purchase suite for that. However when you will install the Rh in your machine, you will need to click on Robohelp component and check Robohelp for Word, by default it is not selected. So if it is not in your machine run the installer once again and check Robohelp for Word. Thanks
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Jul 17, 2012
02:26 PM
Hi Beverly, You can add the Single source layout for Oracle. Regards Priyank
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Jul 17, 2012
11:34 AM
HI there, I sent you a private msg, can you please share one of your Test PPT with me. Regards Priyank
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Jul 17, 2012
11:23 AM
Hi There, Please run Captivate as an Administrator Mode and then try to Import it, if that doesn't work. Open PPT and save it as .PPT. Hope this helps. Thanks
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Jul 17, 2012
10:42 AM
Just to add on the above answer, everytime you generate the webhelp these settings willl be reset, so you need to change the color properties everytime you generate the webhelp. Thanks
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Jul 16, 2012
04:33 PM
Hi Beth, For Robohelp 8 As Rick mentioned above, Please try Click on Tools>Options>Association>Auto Select> Click on Yes> Then Select the Design View (Robohelp)[WYSIWYG editor].Press Ok. Try opening your topics once again, see if that helps Regards Priyank
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Jul 16, 2012
03:49 PM
Hi there, 1. Do you have any other Adobe Product installed in your machine, if yes, are you able to use them? 2. PLease take backup of registry before you rename the folder from Registry Select HKey Current User and Hkey Local Machine, under Software>Adobe> "Robohelp Html" Rename all Robohelp folder.(Please make sure just rename it.) try launch the product if that doesn't work and try to install it on a new user account. Also if possible try and install with the new copy of Robohelp from Adobe.com Please let me know if that helps. Regards Priyank
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Jul 16, 2012
01:48 PM
HI Beverly, Is this the first time you're generating Oracle help? If no, Can you please try and change the directory and then try. Or create a new layout for Oracle help. Regards Priyank
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Jul 16, 2012
12:41 PM
Hi there, Is this happened after you generate the Flashhelp?? Or if you're Dev team integrate it with your Application? Any screenshot would be help ful with Multiple "Show". Regards Priyank
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Jul 16, 2012
11:59 AM
Hi There, Click on Project>Skin Editor and change the Position to "Top". That's it. Regards Priyank
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